π Complete Free Plan Breakdown
π― Core Free Limits (2025)
β±οΈ Time-Based Limits:
- Monthly allowance: 300 minutes total
- Per-session limit: Maximum 30 minutes per recording
- Import allowance: 3 audio file uploads per month
- Reset cycle: 1st of each calendar month
- No carryover: Unused minutes expire monthly
π« Feature Restrictions:
- AI summary: Limited to basic summaries only
- Sharing: Restricted sharing capabilities
- Export options: Limited format choices
- Integrations: No Salesforce, Slack, or Zoom connections
- Support: Email support only (slower response)
β οΈ Important Limitations
30-Minute Session Cap
π What This Means:
- β’ Each recording automatically stops at 30 minutes
- β’ Long meetings require multiple sessions
- β’ No way to extend single session length
- β’ Applies to live recording and imports
- β’ Canβt be overridden with workarounds
π§ Workaround Strategies:
- β’ Start new session immediately after 30min
- β’ Use multiple devices for longer meetings
- β’ Split long files before importing
- β’ Combine with other free tools
- β’ Consider upgrading for important meetings
Monthly Reset Behavior
π Reset Schedule:
- β’ Resets: 1st day of each month at 12:00 AM UTC
- β’ No carryover of unused minutes
- β’ Fresh 300 minutes regardless of previous usage
- β’ Import limit also resets to 3 files
- β’ Consistent timing across all time zones
π‘ Strategic Planning:
- β’ Plan important meetings early in month
- β’ Track usage to avoid running out
- β’ Use remaining minutes before month-end
- β’ Donβt save minutes - they expire
- β’ Consider upgrade timing strategically
π Usage Tracking & Management
π± How to Monitor Your Minutes
Desktop App Tracking
π₯οΈ Finding Usage Info:
- Open Otter.ai web app or desktop
- Click on your profile icon (top right)
- Select "Account Settings"
- Navigate to "Plan & Billing"
- View current month usage
π Information Displayed:
- β’ Minutes used this month
- β’ Minutes remaining
- β’ Next reset date
- β’ Import files used
- β’ Plan limitations overview
Mobile App Monitoring
π± Mobile Steps:
- Open Otter mobile app
- Tap the menu icon (three lines)
- Select "Settings"
- Tap "Account"
- View usage statistics
π² Mobile Limitations:
- β’ Less detailed than web version
- β’ Basic usage numbers only
- β’ No historical usage data
- β’ Limited settings access
- β’ Use web for detailed tracking
β‘ Maximizing Your 300 Minutes
π― Smart Usage Strategies:
- Prioritize important meetings: Use for crucial business discussions
- Batch shorter sessions: 15-20 minute recordings work well
- Pre-meeting prep: Plan which meetings to record
- Quality over quantity: Record fewer, more valuable meetings
- Use all 3 imports: Process pre-recorded content strategically
π Efficiency Tips:
- Start recording late: Skip introductions and small talk
- Stop early: End before wrap-up and goodbyes
- Focus on content: Record decision-making portions only
- Use pauses: Pause during breaks or off-topic discussions
- Audio quality: Better audio = more accurate transcription
βοΈ Free Minutes Comparison
π Free Plan Comparison Table
| Platform | Free Minutes | Session Limit | Reset Cycle | Key Restrictions |
|---|---|---|---|---|
| Otter.ai | 300 min | 30 min | Monthly | Limited AI, 3 imports |
| Fireflies.ai | 800 min | No limit | Monthly | Limited storage |
| Tldv | 1000 min | No limit | Monthly | Video call focus |
| Notta | 120 min | 5 min | Monthly | Short sessions |
| Sembly | 40 min | 10 min | Monthly | Very limited |
| Supernormal | 0 min | N/A | Trial only | No free plan |
π― Otterβs Position:
- β’ Mid-range allowance: More than Notta/Sembly, less than Fireflies/Tldv
- β’ 30-minute session cap: More restrictive than competitors
- β’ Good brand recognition: Well-known and trusted platform
- β’ Solid free features: Basic transcription quality is good
- β’ Upgrade pressure: Limitations encourage paid plans
π Strategies for Heavy Users
π‘ When You Need More Than 300 Minutes
Option 1: Multi-Platform Strategy
π Platform Rotation:
- β’ Otter: 300 minutes/month
- β’ Fireflies: 800 minutes/month
- β’ Tldv: 1000 minutes/month
- β’ Total: 2,100 free minutes monthly
- β’ Use different platforms for different meeting types
π Management Tips:
- β’ Track usage across platforms
- β’ Use spreadsheet or app to monitor
- β’ Assign platforms to meeting types
- β’ Export data regularly
- β’ Maintain consistent naming conventions
Option 2: Strategic Upgrading
π° Cost Analysis:
- β’ Otter Pro: $8.33/month (annual)
- β’ Gets: 6,000 minutes monthly
- β’ Cost per minute: $0.0014
- β’ Break-even: ~600 minutes/month usage
- β’ Additional features included
π― Upgrade Timing:
- β’ Upgrade mid-month if needed
- β’ Get prorated billing
- β’ Immediate access to higher limits
- β’ Can downgrade next month
- β’ No long-term commitment required
Option 3: Hybrid Approach
π§ Smart Combination:
- β’ Use free plans for routine meetings
- β’ Upgrade temporarily for busy months
- β’ Keep Fireflies as primary (800 min free)
- β’ Use Otter for specific features
- β’ Switch between tools based on needs
π Expected Savings:
- β’ Save $70-90/month vs full subscriptions
- β’ Pay only when you need extra capacity
- β’ Maintain access to multiple platforms
- β’ Reduce vendor lock-in risk
- β’ Test different features before committing
π§ Troubleshooting Common Issues
β οΈ Frequent Problems & Solutions
Problem: Minutes Not Resetting
π Common Causes:
- β’ Time zone confusion (resets at UTC)
- β’ Browser cache issues
- β’ Account sync delays
- β’ Multiple account confusion
- β’ App version outdated
π§ Solutions:
- β’ Log out and back in
- β’ Clear browser cache/cookies
- β’ Update mobile app
- β’ Check youβre on correct account
- β’ Wait 24 hours after reset date
Problem: 30-Minute Cutoff
π« What Happens:
- β’ Recording stops automatically
- β’ No warning before cutoff
- β’ Must start new session manually
- β’ Transcription incomplete
- β’ No way to extend session
π‘ Workarounds:
- β’ Set 25-minute timer reminder
- β’ Use multiple devices
- β’ Start new session immediately
- β’ Record most important parts first
- β’ Consider upgrading for long meetings
Problem: Unexpected Usage
π Usage Sources:
- β’ Auto-join meetings consumed minutes
- β’ Imported files counted against limit
- β’ Team members shared account
- β’ Background recording enabled
- β’ Multiple meeting rooms recorded
π Tracking Solutions:
- β’ Review recording history daily
- β’ Disable auto-join features
- β’ Check team/shared account usage
- β’ Monitor import file usage
- β’ Set up usage alerts
π Related Otter Guides
π Otter 600 Minutes Deep Dive
Complete analysis of Otterβs misleading marketing claims about limits
π Otter Free Plan Complete Guide
Everything about Otterβs free plan features and restrictions
π Maximizing Otter Free Plan
Advanced strategies for getting the most from free tier
π Best Free Transcription Software
Compare all free transcription options and alternatives
Need More Than 300 Free Minutes? π―
Discover platforms with more generous free tiers or find the perfect paid plan for your usage.