🚨 Security Quick Facts
🏥 HIPAA Compliant Leaders
- Full BAA available
- Enterprise tier only
- All paid plans
- Pro plans and above
🏢 SOC 2 Type II Certified
- Type II certified
- Type II in progress
- Full enterprise compliance
- Complete SOC 2 compliance
📊 Complete Security Features Matrix
| Platform | SOC 2 | HIPAA | GDPR | ISO 27001 | Encryption | Data Residency | Admin Controls |
|---|---|---|---|---|---|---|---|
| Otter.ai | ✅ Type II | ✅ Business+ | ✅ Full | 🔄 Progress | AES-256 TLS 1.3 | US/EU Options | ✅ Advanced |
| Fireflies.ai | 🔄 Type II | ✅ Enterprise | ✅ Yes | ❌ No | AES-256 TLS 1.2+ | US Only Currently | ✅ Good |
| Fathom | ✅ Type II | ✅ All Plans | ✅ Full | ❌ No | AES-256 TLS 1.3 | No Choice US-Based | ⚠️ Basic |
| Supernormal | 🔄 Progress | ✅ Pro+ | ✅ Yes | ❌ No | AES-256 TLS 1.2+ | Limited Options | ⚠️ Limited |
| Gong | ✅ Type II | ✅ Available | ✅ Full | ✅ Certified | AES-256 TLS 1.3 | Multiple Regions | ✅ Enterprise |
| Chorus (ZoomInfo) | ✅ Type II | ✅ Available | ✅ Full | ✅ Certified | AES-256 Enterprise | Global Options | ✅ Advanced |
✅ Available/Certified | 🔄 In Progress | ⚠️ Limited | ❌ Not Available
🏥 HIPAA Compliance Analysis
✅ Fully HIPAA Compliant
Otter.ai Business
- • Business Associate Agreement (BAA) available
- • Data encryption at rest and in transit
- • Audit logs and access controls
- • $20/user/month minimum
Fathom
- • HIPAA compliance on all paid plans
- • Automatic BAA for healthcare customers
- • Zero-retention policy option
- • $32/user/month
Fireflies.ai Enterprise
- • Enterprise-tier HIPAA compliance
- • Advanced data retention controls
- • Healthcare-specific features
- • Custom enterprise pricing
⚠️ HIPAA Requirements Checklist
✓Business Associate Agreement (BAA):Legal contract required for PHI handling
✓AES-256 at rest, TLS 1.2+ in transit
✓Access Controls:Role-based permissions and audit logging
✓Data Retention:Configurable retention and deletion policies
✓Breach Notification:Incident response and reporting procedures
✓Administrative Safeguards:User training and access management
🏢 Enterprise Security Features
🔐 Identity & Access
Single Sign-On (SSO):
- • Otter.ai: SAML, Google, Microsoft
- • Fireflies: SAML, OAuth 2.0
- • Gong: Full enterprise SSO
- • Chorus: Advanced identity integration
Multi-Factor Authentication:
- • Standard across all enterprise plans
- • App-based and SMS options
- • Hardware token support (select platforms)
📊 Monitoring & Auditing
Audit Logs:
- • User activity tracking
- • Data access logging
- • Export capabilities for compliance
- • Real-time monitoring alerts
Compliance Reporting:
- • Automated compliance dashboards
- • Security incident reporting
- • Data usage analytics
🌍 Data Governance
Data Residency:
- • Otter.ai: US, EU options
- • Gong: Multiple global regions
- • Fireflies: US-based currently
- • Custom options for enterprise
Data Retention:
- • Configurable retention periods
- • Automated deletion policies
- • Legal hold capabilities
🔒 Security Implementation Guide
🛡️ Best Practices for Secure Meeting AI
Pre-Implementation
- • Risk Assessment:Evaluate data sensitivity levels
- • Compliance Mapping:Identify required certifications
- • Vendor Evaluation:Request security questionnaires
- • Legal Review:Review terms of service and privacy policies
- • Pilot Testing:Test with non-sensitive data first
Post-Implementation
- • User Training:Security awareness and best practices
- • Access Reviews:Regular permission audits
- • Monitoring Setup:Configure alerts and logging
- • Incident Response:Establish breach procedures
- • Regular Audits:Quarterly security assessments
🏛️ Industry-Specific Security Requirements
🏥 Healthcare
- • HIPAA compliance with BAA
- • End-to-end encryption
- • Audit logging for all access
- • Data retention controls
Recommended Platforms:
- • Otter.ai Business- Full HIPAA suite
- • Fathom- Healthcare-focused
🏦 Financial Services
- • SOX compliance capabilities
- • PCI DSS for payment data
- • Strong access controls
- • Regulatory reporting
Recommended Platforms:
- • Gong- Enterprise-grade security
- • Chorus- Financial industry focus
🏢 Government/Public Sector
- • FedRAMP authorization
- • Data sovereignty requirements
- • Advanced threat protection
- • Detailed audit trails
- • Most platforms not FedRAMP authorized
- • Consider on-premises solutions
- • Custom enterprise deployments
📋 Security Evaluation Checklist
🔍 Technical Security
📜 Compliance & Legal
🔗 Related Security Comparisons
🏢 Enterprise Security Tools
Deep dive into enterprise-grade security features and certifications
🏥 HIPAA Compliant Tools
Healthcare-focused comparison of HIPAA-ready platforms
☁️ Deployment Options
Cloud vs on-premises deployment security considerations
📊 Data Analysis Guide
Secure handling and analysis of meeting data insights
🎯 Vendor Selection
Complete guide to evaluating and selecting secure meeting AI vendors
❓ Security FAQ
Common questions about meeting AI security and compliance
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