⏰ Core Usage Restrictions
🚨 Hard Usage Limits
Time-Based Restrictions
📊 Monthly Limitations:
- • Total minutes: 300 minutes maximum per month
- • Rollover policy: None - unused minutes expire
- • Reset schedule: Fixed monthly on account anniversary
- • Early reset: Not available before monthly date
- • Overage option: None - hard cutoff enforced
- • Grace period: No buffer time allowed
⏱️ Session Limitations:
- • Maximum session: 30 minutes continuous recording
- • Hard termination: Recording stops automatically
- • Warning system: 5, 2, 1 minute alerts only
- • Extension limit: One 10-minute daily bonus
- • Restart delay: Must manually restart after cutoff
- • Session tracking: Each restart counts as new session
File Upload Restrictions
📁 Upload Quotas:
- • Monthly uploads: 3 files maximum
- • File size limit: 100MB per file
- • Queue restriction: 1 file processing at a time
- • Failed attempts: Count toward quota
- • Format limitations: Basic audio/video formats only
- • Processing priority: Lower than paid users
💾 Storage Limitations:
- • Retention period: 30 days maximum
- • Files deleted after expiration
- • Download window: Must save within 30 days
- • Backup options: Manual download only
- • Recovery policy: No recovery after deletion
- • Storage expansion: Not available
🔧 Feature Restrictions
❌ Disabled Features
AI & Intelligence Restrictions
🤖 Limited AI Features:
- • Basic transcription: 85-88% accuracy only
- • No custom vocabulary: Cannot add specialized terms
- • Simple summaries: Basic highlights only
- • No action items: Manual identification required
- • Basic speaker ID: Limited accuracy and features
- • No sentiment analysis: Tone detection unavailable
🚫 Unavailable AI Tools:
- • Advanced search: Basic keyword search only
- • Topic extraction: No automatic categorization
- • Meeting insights: No analytics or metrics
- • Conversation analysis: No pattern recognition
- • Predictive features: No AI suggestions
- • Custom models: No personalization options
Collaboration Restrictions
👥 Team Limitations:
- • Individual use only: No team workspaces
- • No shared folders: Private transcripts only
- • Basic sharing: Public links only
- • No permissions: Cannot control access levels
- • No collaboration: Cannot edit together
- • No team admin: No user management features
📝 Editing Restrictions:
- • No comments: Cannot add annotations
- • No highlights: Basic text highlighting only
- • No version control: No edit history tracking
- • No collaborative editing: Single-user editing only
- • No review workflow: No approval processes
- • No notifications: Limited alert system
Integration Limitations
🔗 Platform Restrictions:
- • Limited video platforms: Basic Zoom, Google Meet only
- • No Microsoft Teams: Teams integration unavailable
- • No business Zoom: Personal accounts only
- • Basic calendar sync: Simple scheduling only
- • No CRM integration: Salesforce, HubSpot unavailable
- • Limited Slack: Basic sharing only
🚫 Business Tool Gaps:
- • No API access: Custom integrations impossible
- • No Zapier: Workflow automation unavailable
- • No project tools: Asana, Monday integration missing
- • No documentation: Notion, Confluence unavailable
- • No SSO: Single sign-on not supported
- • No webhooks: Real-time notifications unavailable
⚙️ Technical & Quality Restrictions
📉 Performance Limitations
Processing & Performance Caps
⚡ Processing Limitations:
- • Lower priority: Processed after paid users
- • Slower processing: Longer wait times
- • Basic models: Less sophisticated AI
- • Limited accuracy: 85-88% vs 90%+ paid plans
- • No real-time improvements: Static AI performance
- • Peak hour delays: Slower during high demand
🌐 Platform Restrictions:
- • English only: No multilingual support
- • Limited accents: US/UK/Australian only
- • No offline mode: Internet connection required
- • Device limits: Limited concurrent devices
- • No priority support: Community help only
- • Basic security: Standard encryption only
Export & Format Restrictions
📤 Export Limitations:
- • Basic formats only: PDF and TXT exports
- • No advanced formats: DOCX, SRT unavailable
- • No bulk export: Individual file export only
- • Limited formatting: Basic text styling
- • No custom templates: Standard format only
- • Manual export: No automated export options
📊 Analytics Restrictions:
- • No usage analytics: Basic usage stats only
- • No performance metrics: Accuracy tracking unavailable
- • No team insights: Individual usage only
- • No trend analysis: Historical data unavailable
- • No custom reports: Standard reports only
- • No data export: Analytics data not exportable
🎧 Support & Service Restrictions
🚫 Limited Support Options
Support Channel Restrictions
❌ Unavailable Support:
- • No email support: Email tickets not available
- • No phone support: No direct calling option
- • No live chat: Chat support unavailable
- • No priority handling: Issues not prioritized
- • No SLA guarantee: No response time commitment
- • No dedicated support: Shared community resources
📚 Available Resources:
- • Help center: Self-service documentation
- • Community forum: User-to-user assistance
- • Basic troubleshooting guides
- • Video tutorials: Limited instructional content
- • Knowledge base: Basic feature documentation
- • User guides: Getting started materials
Service Level Limitations
⚡ Performance Restrictions:
- • No SLA: No uptime guarantees
- • Lower priority: Service prioritizes paid users
- • Shared infrastructure: Potential slowdowns
- • Basic reliability: Standard service level
- • No maintenance windows: Unscheduled downtime possible
- • Limited redundancy: Basic backup systems
🔧 Feature Updates:
- • No beta access: New features delayed
- • Standard updates: Feature rollout after paid users
- • No feedback priority: Feature requests deprioritized
- • Limited customization: No personalization options
- • No early access: Wait for general availability
- • Basic notifications: Limited update communications
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