🏆 Security Certifications & Compliance
✅ Confirmed Certifications
- SOC 2 Type II - Operational effectiveness
- GDPR Compliance - EU data protection
- CCPA Compliance - California privacy
- ISO 27001 Framework - Security management
- HIPAA Ready - Healthcare data protection
🔒 Security Features
- AES-256 Encryption - Data at rest & transit
- SSO Integration - Single sign-on support
- Role-based Access - Granular permissions
- Audit Trails - Complete activity logging
- Data Residency - Geographic data controls
📋 SOC 2 Type II Details
Avoma's SOC 2 Type II certification demonstrates compliance with the five trust service criteria:
- System protection against unauthorized access
- System operational as agreed
- Processing Integrity: System processing completeness and accuracy
- Information designated as confidential is protected
- Personal information collected and used as disclosed
🇪🇺 GDPR Compliance Framework
📜 Data Protection Rights
Individual Rights:
- • Right to access personal data
- • Right to data portability
- • Right to rectification
- • Right to erasure ("right to be forgotten")
- • Data processing agreements
- • Consent management systems
- • Data retention policies
- • Breach notification procedures
🌍 Data Residency Options
- EU Data Centers: Data stored within European Union for EU customers
- US Data Centers: Standard data processing in United States
- Cross-border Transfers: Adequate safeguards and legal bases
- Data Processing Agreements: Standard contractual clauses for transfers
🏢 Enterprise Security Features
🔐 Access Controls
- Multi-factor authentication
- Role-based permissions
- IP whitelisting
- Session management
🛡️ Data Protection
- End-to-end encryption
- Data loss prevention
- Backup and recovery
- Vulnerability scanning
📊 Monitoring
- 24/7 security monitoring
- Audit trail logging
- Incident response
- Compliance reporting
🔧 Technical Implementation
Encryption Standards:
- Data at rest encryption
- TLS 1.3: Data in transit protection
- Key Management: Hardware security modules
- Certificate Management: PKI infrastructure
Infrastructure Security:
- Cloud provider security
- Network Segmentation: Isolated environments
- DDoS Protection: Attack mitigation
- Penetration Testing: Regular security assessments
🏥 Industry-Specific Compliance
🏥 Healthcare (HIPAA)
- Business Associate Agreements: HIPAA compliance contracts
- PHI Protection: Protected health information safeguards
- Access Controls: Minimum necessary access principles
- Audit Trails: Healthcare-specific logging requirements
🏦 Financial Services
- Data Retention: Financial record keeping requirements
- Encryption Standards: Banking-grade security protocols
- Access Monitoring: Financial data access controls
- Incident Response: Breach notification procedures
🆚 Security vs Competitors
| Security Feature | Avoma | Gong | Chorus |
|---|---|---|---|
| SOC 2 Type II | ✅ | ✅ | ✅ |
| GDPR Compliance | ✅ | ✅ | ✅ |
| HIPAA Ready | ✅ | ✅ | Limited |
| Data Residency Options | EU/US | US | US |
| SSO Integration | ✅ | ✅ | ✅ |
⚙️ Security Implementation Guide
🚀 Getting Started with Enterprise Security
Setup Checklist:
- ✅ Configure SSO integration
- ✅ Set up role-based access controls
- ✅ Enable audit logging
- ✅ Configure data retention policies
- ✅ Set up IP whitelisting
Documentation Required:
- 📋 Data processing agreements
- 📋 Security policies
- 📋 Incident response procedures
- 📋 User access documentation
- 📋 Compliance reports