📋 Complete Pricing Structure
🎯 2025 Pricing Tiers
Free Plan - Getting Started
💵 Pricing Details:
- • Cost: $0/month permanently
- • Meeting limit: 15 recordings per month
- • Transcription length: Up to 4 hours per meeting
- • Storage: 30 days retention
- • Team size: Individual use only
- • Billing cycle: No billing required
⭐ Core Features:
- • AI transcription: 85%+ accuracy
- • Basic summaries: Meeting highlights
- • Action items: Automatic extraction
- • Platform support: Zoom, Meet, Teams
- • Export options: PDF, TXT formats
- • Mobile app: iOS/Android access
Starter Plan - Small Teams
💵 Pricing Details:
- • Cost: $16/month per user
- • Annual discount: $13/month (19% savings)
- • Meeting limit: Unlimited recordings
- • Transcription length: No time limits
- • Storage: 1 year retention
- • Team size: Up to 10 users
🔧 Enhanced Features:
- • Advanced AI: Custom templates
- • Team sharing: Collaborative workspace
- • Integrations: Slack, Notion, Calendar
- • Speaker ID: Automatic name recognition
- • Search: Full-text meeting search
- • Support: Email support (24h response)
Pro Plan - Growing Teams
💵 Pricing Details:
- • Cost: $25/month per user
- • Annual discount: $20/month (20% savings)
- • Meeting limit: Unlimited recordings
- • Transcription length: No time limits
- • Storage: Unlimited retention
- • Team size: Up to 100 users
🚀 Advanced Features:
- • Custom AI models: Industry-specific training
- • Advanced analytics: Meeting insights dashboard
- • API access: Custom integrations
- • Custom branding: White-label options
- • Priority support: Phone + chat (4h response)
- • Admin controls: User management, permissions
Enterprise Plan - Large Organizations
💵 Pricing Details:
- • Cost: Custom pricing (quote required)
- • Typical range: $40-60/month per user
- • Volume discounts: 100+ user tiers
- • Contract terms: Annual commitment required
- • Onboarding: Dedicated implementation
- • Payment terms: Invoice billing available
🏢 Enterprise Features:
- • Single Sign-On: SAML, OIDC integration
- • Data residency: Regional hosting options
- • Compliance: SOC2, HIPAA, GDPR ready
- • Custom deployment: Private cloud, on-premise
- • Dedicated support: Customer Success Manager
- • SLA guarantee: 99.9% uptime commitment
📊 Feature Comparison Matrix
🔍 Detailed Feature Breakdown
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Monthly Recordings | 15 meetings | Unlimited | Unlimited | Unlimited |
| Recording Length | 4 hours max | No limit | No limit | No limit |
| Storage Retention | 30 days | 1 year | Unlimited | Unlimited |
| Team Collaboration | ❌ | ✅ Basic | ✅ Advanced | ✅ Full |
| Custom AI Templates | ❌ | ✅ Limited | ✅ Full | ✅ Custom |
| Integrations | Basic | Standard | Advanced + API | Full + Custom |
| Support Level | Community | Email (24h) | Priority (4h) | Dedicated CSM |
| Compliance | Basic | Standard | Enhanced | Full (SOC2+) |
💡 Value & ROI Analysis
📈 Cost-Benefit Scenarios
Individual Users & Freelancers
💰 Cost Comparison:
- • Free plan: Best for 1-2 meetings/week
- • Starter plan: $192/year (breaks even vs competitors)
- • Time savings: ~5 hours/month transcription
- • ROI calculation: Break-even at $38/hour rate
- • Alternative cost: Manual transcription $300+/month
🎯 Best Plan Choice:
- • Light usage (<15 meetings): Free plan
- • Regular usage (>15 meetings): Starter plan
- • Professional use: Pro plan for branding
- • Upgrade trigger: Need for team collaboration
- • Value threshold: 20+ meetings/month
Small to Medium Teams
💰 Team Cost Analysis:
- • 5-person team: $65-100/month (Starter-Pro)
- • 10-person team: $130-200/month
- • Annual savings: 20% with yearly commitment
- • Per-meeting cost: $0.50-2.00 depending on usage
- • Productivity gain: 15-30 minutes saved per meeting
🚀 Scaling Benefits:
- • Team efficiency: Shared knowledge base
- • Onboarding speed: Meeting history access
- • Compliance value: Audit trail creation
- • Integration savings: Reduced tool switching
- • Quality improvement: Consistent meeting documentation
Enterprise Organizations
💰 Enterprise Economics:
- • 100+ users: $4,000-6,000/month custom pricing
- • Volume discounts: 15-30% off list prices
- • Implementation cost: $10,000-50,000 one-time
- • Training investment: 2-4 weeks deployment
- • Annual contract: 12-36 month commitments
🏢 Enterprise Value:
- • Compliance benefits: Risk reduction value
- • Decision speed: Faster meeting follow-through
- • Knowledge retention: Institutional memory
- • Onboarding efficiency: 40% faster new hire ramp
- • Process standardization: Consistent documentation
💳 Billing & Payment Options
🔄 Payment & Billing Details
Payment Methods & Cycles
💳 Accepted Payments:
- • Credit cards: Visa, MasterCard, Amex
- • Digital payments: PayPal, Apple Pay
- • Bank transfers: Enterprise only (ACH/Wire)
- • Purchase orders: Net-30 terms available
- • Cryptocurrencies: Not currently accepted
📅 Billing Cycles:
- • Monthly billing: Pay-as-you-go flexibility
- • Annual billing: 20% discount on all plans
- • Billing date: Fixed monthly anniversary
- • Proration: Mid-cycle upgrades/downgrades
- • Currency support: USD, EUR, GBP
Subscription Management
⚙️ Plan Changes:
- • Upgrades: Immediate effect, prorated billing
- • Downgrades: Take effect next billing cycle
- • Cancellation: No penalties, end-of-period
- • Reactivation: Data restoration within 90 days
- • Pause option: Not available (must cancel)
🎯 Usage Tracking:
- • Real-time dashboard: Current usage monitoring
- • Usage alerts: Threshold notifications
- • Overage charges: None (hard limits applied)
- • Usage reports: Monthly detailed breakdowns
- • Team analytics: Per-user usage insights
Special Offers & Discounts
🎁 Available Discounts:
- • Annual commitment: 20% off all plans
- • Educational discount: 50% off for students
- • Non-profit pricing: 30% off qualified organizations
- • Startup program: 6 months free (qualifying)
- • Referral program: 1 month credit per referral
🚀 Free Trial Options:
- • Starter trial: 14 days full access
- • Pro trial: 7 days advanced features
- • Enterprise demo: Custom POC period
- • No credit card: Required for trial activation
- • Trial extensions: Available for Enterprise
⚔️ Pricing vs Competitors
🏁 Market Position Analysis
| Platform | Free Plan | Starter Price | Pro Price | Value Rating |
|---|---|---|---|---|
| Supernormal | 15 meetings | $16/month | $25/month | ⭐⭐⭐⭐ |
| Otter.ai | 300 minutes | $10/month | $20/month | ⭐⭐⭐⭐⭐ |
| Fireflies.ai | 800 minutes | $10/month | $19/month | ⭐⭐⭐⭐⭐ |
| Sembly.ai | 40 hours | $10/month | $20/month | ⭐⭐⭐⭐ |
| Notta | 120 minutes | $8.25/month | $13.99/month | ⭐⭐⭐⭐⭐ |
💡 Competitive Analysis
🎯 Supernormal Advantages:
- • AI quality: Superior summary generation
- • Template system: Customizable meeting formats
- • User experience: Intuitive interface design
- • Integration depth: Native app connections
- • Team features: Advanced collaboration tools
⚠️ Pricing Disadvantages:
- • Limited free plan: Only 15 meetings vs competitors
- • Higher entry cost: $16/month vs $8-10 alternatives
- • Storage limits: 30-day free retention vs unlimited
- • No pay-per-use: Requires monthly subscription
- • Team minimums: Less flexible for small users
🔗 Related Pricing Resources
Ready to Choose Your Plan? 🎯
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