What is Fireflies.ai? 🔥🤖

Complete guide to Fireflies.ai conversation analytics and AI meeting assistant

🤔 Need Help Choosing? 😅

Take our 2-minute quiz for personalized recommendation! 🎯

Quick Answer 💡

Fireflies.ai is an AI meeting assistant that automatically joins, records, and transcribes meetings across platforms like Zoom, Teams, and Google Meet. It provides conversation analytics, CRM integration, and detailed meeting insights starting from $0/month with 800 free minutes.

🚀 What Does Fireflies.ai Actually Do?

🎯 Core Features

  • Automatic recording - Fred the bot joins your meetings
  • 90%+ transcription accuracy with speaker identification
  • Conversation analytics - talk time, sentiment, topics
  • Smart summaries with action items and key points
  • CRM integration - Salesforce, HubSpot, Pipedrive

🔥 Unique Advantages

  • Conversation intelligence - tracks keywords, questions, objections
  • Team collaboration - comments, pins, sharing with teammates
  • API access - build custom integrations and workflows
  • Video highlights - create clips from important moments

⚡ How Fireflies.ai Works

  1. 1
    Setup - Connect your calendar and meeting platforms (Zoom, Teams, Meet)
  2. 2
    Auto-join - Fred (the AI bot) automatically joins scheduled meetings
  3. 3
    Record & Transcribe - Captures audio, video, and creates real-time transcripts
  4. 4
    Analyze - AI extracts insights, sentiment, keywords, and metrics
  5. 5
    Deliver - Sends summaries to your inbox and syncs with CRM

💰 Fireflies.ai Pricing Plans

Free

$0/month

  • • 800 minutes/month
  • • Basic transcription
  • • 3 seats included
  • • Email support

Pro

$10/seat/month

  • • 8,000 minutes/month
  • • AI summaries & analytics
  • • CRM integrations
  • • Video highlights

Business

$19/seat/month

  • • Unlimited minutes
  • • Custom branding
  • • API access
  • • Priority support

✅ Pros & Cons of Fireflies.ai

✅ Pros

  • • Generous free plan (800 minutes)
  • • Advanced conversation analytics
  • • Strong CRM integrations
  • • Team collaboration features
  • • API for custom integrations
  • • Video recording capabilities

❌ Cons

  • • Bot joins every meeting (can feel intrusive)
  • • Limited language support (English-focused)
  • • Transcription accuracy lower than competitors
  • • Interface can feel cluttered
  • • Some users report sync issues

🎯 Who Should Use Fireflies.ai?

🏢 Perfect For:

  • Sales teams needing conversation analytics and CRM sync
  • Revenue teams tracking customer interactions
  • Recruiters documenting candidate interviews
  • Project managers needing detailed meeting analytics
  • Teams using CRMs like Salesforce, HubSpot

🤔 Consider Alternatives If:

  • • You need higher transcription accuracy - try Otter.ai
  • • You want multilingual support - try Notta
  • • You prefer less intrusive bots - try tl;dv

🔥 Key Fireflies.ai Features Explained

📊 Conversation Analytics

  • • Track talk time ratio and speaking patterns
  • • Monitor keywords, questions, and objections
  • • Analyze sentiment and emotional tone
  • • Identify topics and meeting themes

🔗 CRM Integration

  • • Auto-sync meeting notes to Salesforce, HubSpot
  • • Create tasks and follow-ups in your CRM
  • • Log calls and update contact records
  • • Track deal progression and customer interactions

🔗 Related Questions

Ready for Better Meetings? 🚀

Find the perfect AI meeting assistant with conversation analytics that fits your team