Compliance Certifications
SOC 2
Security controls audit
- Data security
- Availability
- Processing integrity
GDPR
EU data protection
- User consent
- Data portability
- Right to deletion
HIPAA
Healthcare privacy
- PHI protection
- Access controls
- Audit trails
ISO 27001
Info security standard
- Risk management
- Security policies
- Continuous improvement
Compliance by Tool
| AI Tool | SOC 2 | GDPR | HIPAA | ISO 27001 |
|---|---|---|---|---|
| Gong | Type II | BAA | ||
| Fireflies | Type II | BAA | ||
| Avoma | Type II | BAA | ||
| Otter | Type II | |||
| Supernormal | ||||
| tl;dv | In Progress |
= Certified | = Not certified | BAA = Business Associate Agreement available
Security Features Breakdown
Data Encryption
- 256-bit AES at rest
- TLS 1.3 in transit
- Encrypted backups
- Key management systems
Access Controls
- SSO integration
- Role-based permissions
- Multi-factor auth (MFA)
- IP whitelisting
Audit & Monitoring
- Activity logs
- Access audit trails
- Real-time alerts
- Compliance reports
Data Residency
- Regional data centers
- EU data stays in EU
- US data options
- Custom deployment
Privacy Protection Features
Meeting Consent Management
Automatic Features:
- Recording announcements
- Consent collection
- Opt-out options
- Participant notifications
Compliance Options:
- Stop recording on demand
- Exclude specific speakers
- Auto-pause for sensitive topics
- Consent audit logs
Data Retention & Deletion
- Configurable retention: 30 days to unlimited
- Auto-deletion policies: Set by admin
- User deletion rights: GDPR compliant
- Complete data purge: Including backups
Sensitive Data Handling
- PII redaction options
- Credit card masking
- SSN detection & removal
- Custom keyword filtering
- Healthcare info protection
- Legal privilege markers
- Financial data security
- Password auto-redaction
Enterprise Security Options
Deployment
- Cloud (Standard)
- • Multi-tenant SaaS
- • Managed security
- Private Cloud
- • Single-tenant
- • Dedicated resources
- On-Premise
- • Full control
- • Air-gapped option
Authentication
- SSO Providers:
- • Okta
- • Azure AD
- • Google Workspace
- • OneLogin
- Advanced:
- • SAML 2.0
- • OAuth 2.0
- • SCIM provisioning
Admin Controls
- Policy Management:
- • Recording policies
- • Sharing restrictions
- • Export controls
- Monitoring:
- • Usage analytics
- • Security alerts
- • Compliance dashboards
Security Best Practices
Implementation Checklist:
Initial Setup:
- Enable SSO authentication
- Configure MFA for all users
- Set data retention policies
- Define sharing permissions
- Create security groups
Ongoing Management:
- Regular access reviews
- Monitor security logs
- Update consent forms
- Train users on privacy
- Audit compliance quarterly
Addressing Common Concerns
"Can AI tools listen to private conversations?"
Answer: Only when explicitly invited to meetings. Bot-based tools require invitation, while real-time tools only capture when activated by the user.
"Where is my meeting data stored?"
Answer: Most tools offer regional data centers. Enterprise plans allow choosing specific locations (US, EU, APAC) for compliance.
"Who can access my recordings?"
Answer: Only authorized users based on permissions. Admins can set org-wide policies, and individual users control their own meeting shares.
"What about AI training on my data?"
Answer: Enterprise tools don't use customer data for AI training. Check privacy policies - reputable tools explicitly state this.