π Compliance Certifications
π SOC 2
Security controls audit
- β Data security
- β Availability
- β Processing integrity
πͺπΊ GDPR
EU data protection
- β User consent
- β Data portability
- β Right to deletion
π₯ HIPAA
Healthcare privacy
- β PHI protection
- β Access controls
- β Audit trails
π ISO 27001
Info security standard
- β Risk management
- β Security policies
- β Continuous improvement
π Compliance by Tool
| AI Tool | SOC 2 | GDPR | HIPAA | ISO 27001 |
|---|---|---|---|---|
| Gong | β Type II | β | β BAA | β |
| Fireflies | β Type II | β | β BAA | β |
| Avoma | β Type II | β | β BAA | β |
| Otter | β Type II | β | β | β |
| Supernormal | β | β | β | β |
| tl;dv | β³ In Progress | β | β | β |
β = Certified | β = Not certified | BAA = Business Associate Agreement available
π‘οΈ Security Features Breakdown
π Data Encryption
- β 256-bit AES at rest
- β TLS 1.3 in transit
- β Encrypted backups
- β Key management systems
π₯ Access Controls
- β SSO integration
- β Role-based permissions
- β Multi-factor auth (MFA)
- β IP whitelisting
π Audit & Monitoring
- β Activity logs
- β Access audit trails
- β Real-time alerts
- β Compliance reports
π Data Residency
- β Regional data centers
- β EU data stays in EU
- β US data options
- β Custom deployment
π Privacy Protection Features
π Meeting Consent Management
Automatic Features:
- Recording announcements
- Consent collection
- Opt-out options
- Participant notifications
Compliance Options:
- Stop recording on demand
- Exclude specific speakers
- Auto-pause for sensitive topics
- Consent audit logs
ποΈ Data Retention & Deletion
- Configurable retention: 30 days to unlimited
- Auto-deletion policies: Set by admin
- User deletion rights: GDPR compliant
- Complete data purge: Including backups
π‘οΈ Sensitive Data Handling
- PII redaction options
- Credit card masking
- SSN detection & removal
- Custom keyword filtering
- Healthcare info protection
- Legal privilege markers
- Financial data security
- Password auto-redaction
π’ Enterprise Security Options
βοΈ Deployment
- Cloud (Standard)
- β’ Multi-tenant SaaS
- β’ Managed security
- Private Cloud
- β’ Single-tenant
- β’ Dedicated resources
- On-Premise
- β’ Full control
- β’ Air-gapped option
π Authentication
- SSO Providers:
- β’ Okta
- β’ Azure AD
- β’ Google Workspace
- β’ OneLogin
- β’ SAML 2.0
- β’ OAuth 2.0
- β’ SCIM provisioning
βοΈ Admin Controls
- Policy Management:
- β’ Recording policies
- β’ Sharing restrictions
- β’ Export controls
- β’ Usage analytics
- β’ Security alerts
- β’ Compliance dashboards
β Security Best Practices
π Implementation Checklist:
Initial Setup:
- Enable SSO authentication
- Configure MFA for all users
- Set data retention policies
- Define sharing permissions
- Create security groups
Ongoing Management:
- Regular access reviews
- Monitor security logs
- Update consent forms
- Train users on privacy
- Audit compliance quarterly
β Addressing Common Concerns
π "Can AI tools listen to private conversations?"
Only when explicitly invited to meetings. Bot-based tools require invitation, while real-time tools only capture when activated by the user.
π "Where is my meeting data stored?"
Most tools offer regional data centers. Enterprise plans allow choosing specific locations (US, EU, APAC) for compliance.
π₯ "Who can access my recordings?"
Only authorized users based on permissions. Admins can set org-wide policies, and individual users control their own meeting shares.
π€ "What about AI training on my data?"
Enterprise tools don't use customer data for AI training. Check privacy policies - reputable tools explicitly state this.