🏆 Compliance Certifications
🛡️ SOC 2
Security controls audit
- ✓ Data security
- ✓ Availability
- ✓ Processing integrity
🇪🇺 GDPR
EU data protection
- ✓ User consent
- ✓ Data portability
- ✓ Right to deletion
🏥 HIPAA
Healthcare privacy
- ✓ PHI protection
- ✓ Access controls
- ✓ Audit trails
🔐 ISO 27001
Info security standard
- ✓ Risk management
- ✓ Security policies
- ✓ Continuous improvement
📊 Compliance by Tool
AI Tool | SOC 2 | GDPR | HIPAA | ISO 27001 |
---|---|---|---|---|
Gong | ✅ Type II | ✅ | ✅ BAA | ✅ |
Fireflies | ✅ Type II | ✅ | ✅ BAA | ❌ |
Avoma | ✅ Type II | ✅ | ✅ BAA | ✅ |
Otter | ✅ Type II | ✅ | ❌ | ❌ |
Supernormal | ✅ | ✅ | ❌ | ❌ |
tl;dv | 🔄 In Progress | ✅ | ❌ | ❌ |
✅ = Certified | ❌ = Not certified | BAA = Business Associate Agreement available
🛡️ Security Features Breakdown
🔐 Data Encryption
- ✅ 256-bit AES at rest
- ✅ TLS 1.3 in transit
- ✅ Encrypted backups
- ✅ Key management systems
👤 Access Controls
- ✅ SSO integration
- ✅ Role-based permissions
- ✅ Multi-factor auth (MFA)
- ✅ IP whitelisting
📊 Audit & Monitoring
- ✅ Activity logs
- ✅ Access audit trails
- ✅ Real-time alerts
- ✅ Compliance reports
🌍 Data Residency
- ✅ Regional data centers
- ✅ EU data stays in EU
- ✅ US data options
- ✅ Custom deployment
🕵️ Privacy Protection Features
🎭 Meeting Consent Management
Automatic Features:
- Recording announcements
- Consent collection
- Opt-out options
- Participant notifications
Compliance Options:
- Stop recording on demand
- Exclude specific speakers
- Auto-pause for sensitive topics
- Consent audit logs
🗑️ Data Retention & Deletion
- Configurable retention: 30 days to unlimited
- Auto-deletion policies: Set by admin
- User deletion rights: GDPR compliant
- Complete data purge: Including backups
🔒 Sensitive Data Handling
- PII redaction options
- Credit card masking
- SSN detection & removal
- Custom keyword filtering
- Healthcare info protection
- Legal privilege markers
- Financial data security
- Password auto-redaction
🏢 Enterprise Security Options
🌐 Deployment
- Cloud (Standard)
- • Multi-tenant SaaS
- • Managed security
- Private Cloud
- • Single-tenant
- • Dedicated resources
- On-Premise
- • Full control
- • Air-gapped option
🔑 Authentication
- SSO Providers:
- • Okta
- • Azure AD
- • Google Workspace
- • OneLogin
- Advanced:
- • SAML 2.0
- • OAuth 2.0
- • SCIM provisioning
🛠️ Admin Controls
- Policy Management:
- • Recording policies
- • Sharing restrictions
- • Export controls
- Monitoring:
- • Usage analytics
- • Security alerts
- • Compliance dashboards
✅ Security Best Practices
🎯 Implementation Checklist:
Initial Setup:
- Enable SSO authentication
- Configure MFA for all users
- Set data retention policies
- Define sharing permissions
- Create security groups
Ongoing Management:
- Regular access reviews
- Monitor security logs
- Update consent forms
- Train users on privacy
- Audit compliance quarterly
⚠️ Addressing Common Concerns
❓ "Can AI tools listen to private conversations?"
Answer: Only when explicitly invited to meetings. Bot-based tools require invitation, while real-time tools only capture when activated by the user.
❓ "Where is my meeting data stored?"
Answer: Most tools offer regional data centers. Enterprise plans allow choosing specific locations (US, EU, APAC) for compliance.
❓ "Who can access my recordings?"
Answer: Only authorized users based on permissions. Admins can set org-wide policies, and individual users control their own meeting shares.
❓ "What about AI training on my data?"
Answer: Enterprise tools don't use customer data for AI training. Check privacy policies - reputable tools explicitly state this.