⏰ Time & Volume Restrictions
🚨 Primary Usage Limits
Monthly Minute Constraints
📊 2025 Allocation Limits:
- • Total monthly minutes: 300 transcription minutes maximum
- • Calculation method: Actual speech time, not meeting duration
- • Rollover policy: No unused minutes carry forward
- • Reset schedule: Monthly on account anniversary date
- • Shared pool: Live meetings and file uploads count together
- • Extension options: 10 minutes daily bonus maximum
📈 Usage Impact Analysis:
- • Meeting capacity: ~7-8 meetings per month
- • Average meeting length: 35-40 minutes effective limit
- • Heavy user impact: Insufficient for daily meeting users
- • Workflow disruption: Forces strategic usage planning
- • Mid-month shortage: Common user complaint pattern
- • Alternative adoption: 45% explore competing platforms
Session Duration & Frequency Limits
⏱️ Session Constraints:
- • Maximum session length: 30 minutes per continuous recording
- • Hard cutoff: Automatic termination at 30-minute mark
- • Extension availability: 10 minutes once per 24 hours
- • No pause feature: Cannot pause to preserve time
- • Restart required: New session needed for continuation
- • Warning system: Alerts at 5, 2, 1 minutes remaining
🔄 Frequency & Access Restrictions:
- • Daily sessions: No limit on number per day
- • Concurrent recordings: Only one active session allowed
- • File upload limit: 3 files per month maximum
- • File size cap: 100MB per uploaded file
- • Processing priority: Lower queue priority vs paid users
- • Account sharing: Single user access only
🔧 Feature & Functionality Restrictions
⚙️ Limited Feature Access
AI & Advanced Features
❌ Excluded AI Features:
- • AI summaries: No automatic meeting insights
- • Action item detection: No task identification
- • Smart notes: No AI-generated highlights
- • Sentiment analysis: No emotional context analysis
- • Topic extraction: No automatic categorization
- • Follow-up suggestions: No AI-powered recommendations
🔒 Collaboration Restrictions:
- • Team sharing: No multi-user workspace access
- • Real-time collaboration: No live editing capabilities
- • Commenting system: No collaborative annotation features
- • Role permissions: No user access control
- • Team templates: No standardized formats
- • Workflow integration: No team process automation
Platform Integration Limits
🔗 Basic Integrations Only:
- • Video platforms: Basic Zoom and Google Meet only
- • Calendar sync: Limited calendar integration
- • CRM systems: No Salesforce, HubSpot connectivity
- • Productivity tools: No Slack, Teams integration
- • API access: No custom integration capabilities
- • Zapier automation: No workflow automation options
📱 Device & Access Limitations:
- • Device limit: Maximum 3 active devices
- • Mobile features: Reduced functionality on mobile apps
- • Offline access: No offline transcription capability
- • Export formats: Basic PDF and text only
- • Search capabilities: Limited cross-meeting search
- • Backup options: No automatic cloud backup
🌐 Language & Quality Restrictions
🗣️ Language & Accuracy Limitations
Language Support Constraints
🇺🇸 English-Only Limitation:
- • Supported languages: English only for free users
- • Accent handling: Optimized for North American English
- • International English: Reduced accuracy for UK, Australian accents
- • Multilingual meetings: No support for mixed-language conversations
- • Translation features: No automatic translation capabilities
- • Global teams: Significant limitation for international organizations
📊 Quality & Accuracy Caps:
- • Accuracy ceiling: 85-88% vs 90%+ for paid plans
- • Speaker identification: Basic separation, frequent errors
- • Technical vocabulary: Limited industry-specific term recognition
- • Audio quality sensitivity: Poor performance with background noise
- • Processing speed: Slower transcription completion
- • Error correction: No automatic quality improvement
Storage & Retention Restrictions
💾 Storage Limitations:
- • Retention period: 30 days maximum storage
- • Automatic deletion: Files removed after 30 days
- • No extension: Cannot extend storage period
- • Download requirement: Must export before expiration
- • Recovery options: No data recovery after deletion
- • Backup responsibility: User must maintain own copies
🔍 Search & Organization Limits:
- • Search scope: Current month transcripts only
- • Advanced search: No cross-meeting content discovery
- • Tagging system: No custom tags or categories
- • Organization tools: Basic folder structure only
- • Filtering options: Limited search filters available
- • Archive access: No historical transcript access
🎧 Support & Service Restrictions
📞 Limited Support Access
Customer Support Limitations
💬 Support Channels:
- • Email support: Community forums only
- • Response time: 48-72 hours typical
- • Priority level: Lowest support queue priority
- • Live chat: Not available for free users
- • Phone support: No phone assistance available
- • Escalation paths: Limited escalation options
🔧 Service Limitations:
- • Custom training: No personalized model training
- • Account management: No dedicated account manager
- • Setup assistance: No onboarding support
- • Integration help: No technical integration assistance
- • Training resources: Basic documentation only
- • SLA guarantees: No service level agreements
Performance & Reliability Constraints
⚡ Performance Limitations:
- • Processing priority: Lower queue position
- • Server resources: Reduced computational allocation
- • Peak time slowdowns: Slower during high usage periods
- • Feature updates: Delayed access to new features
- • Performance monitoring: No uptime guarantees
- • Reliability standards: Lower service reliability expectations
🔒 Security & Privacy Constraints:
- • Data retention: Standard privacy policy only
- • Encryption levels: Basic encryption protection
- • Access controls: No advanced security features
- • Audit trails: No detailed activity logging
- • Compliance certifications: No enterprise compliance features
- • Data location: No control over data storage location
🛠️ Workarounds & Alternative Solutions
💡 Strategic Workaround Methods
Multi-Platform Strategy
🔄 Platform Rotation Approach:
- • Sembly AI: 2,400 free minutes monthly backup
- • Fireflies.ai: 800 minutes additional capacity
- • tldv: 1,000 minutes video-focused alternative
- • Sequential usage: Rotate platforms throughout month
- • Backup accounts: Multiple free accounts strategy
- • Total capacity: 4,500+ minutes across platforms
📋 Usage Optimization Tactics:
- • Strategic recording: Record only critical portions
- • Manual pausing: Stop/restart to preserve time
- • Priority allocation: High-value meetings first
- • Voice memos: Personal recordings for overflow
- • Hybrid approach: Combine with manual note-taking
- • Team coordination: Shared recording responsibilities
Alternative Platform Comparison
| Platform | Free Allowance | Session Limit | Key Advantage |
|---|---|---|---|
| Otter AI | 300 min/month | 30 minutes | Brand recognition, integrations |
| Sembly AI | 2,400 min/month | 4 hours | Generous free tier, AI features |
| Fireflies.ai | 800 min/month | Unlimited | AI summaries, CRM integration |
| tldv | 1,000 min/month | 2 hours | Video highlights, clips |
| Notta | 120 min/month | 3 minutes | Multi-language support |
🔗 Related Resources
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