⏰ Time-Based Limitations
🕒 Session & Monthly Limits
Monthly Minute Allocations
📊 Plan-Based Limits:
- • Free plan: 300 minutes per month
- • Pro plan: 6,000 minutes per month
- • Business plan: 6,000 minutes per user
- • Enterprise plan: Custom limits (typically unlimited)
- • Reset schedule: Monthly on account anniversary
- • Rollover policy: No unused minutes carried forward
🚨 Enforcement Mechanisms:
- • Hard limit enforcement: Recording stops at limit
- • Warning system: Alerts at 250, 280, 295 minutes
- • Grace period: None - immediate cutoff
- • Mid-session blocking: Can interrupt ongoing meetings
- • Account lock: No recording until reset
Session Duration Limits
⏱️ Maximum Session Lengths:
- • Free plan: 30 minutes per session
- • Pro plan: 4 hours per session
- • Business plan: 4 hours per session
- • Enterprise plan: 8+ hours (configurable)
- • Extension option: 10 minutes daily bonus (free only)
- • Restart capability: Immediate session restart allowed
⚠️ Session Interruption Handling:
- • Auto-save feature: Transcription saved before cutoff
- • Countdown warnings: 5, 2, 1 minute alerts
- • Continuation options: Manual restart required
- • Data preservation: Partial transcriptions retained
- • Quality impact: Abrupt endings may affect accuracy
Processing Time Restrictions
🔄 Processing Speed Limits:
- • Real-time transcription: 1:1 processing ratio
- • File upload processing: 2-4x real-time speed
- • Queue priority: Paid plans processed first
- • Peak hour delays: Slower processing during high demand
- • Retry limitations: 3 attempts for failed processing
📅 Timing Constraints:
- • Upload window: 24 hours to start processing
- • Processing timeout: 6 hours maximum processing time
- • Result availability: 30 days from completion
- • Concurrent processing: 1 file at a time (free), 3 (paid)
- • Daily upload limit: 5 files (free), 100 (paid)
📁 File & Format Limitations
📄 Upload Restrictions
File Size & Type Limits
💾 Size Limitations:
- • Free plan: 100MB maximum file size
- • Pro plan: 1GB maximum file size
- • Business/Enterprise: 2GB maximum file size
- • Multiple files: Same limits apply per file
- • Compression requirement: Files compressed automatically
- • Size calculation: Includes metadata and headers
🎵 Supported Formats:
- • Audio formats: MP3, WAV, M4A, FLAC
- • Video formats: MP4, MOV, AVI (audio extracted)
- • Quality requirements: 16kHz minimum sample rate
- • Unsupported formats: WMA, OGG, AAC in some containers
- • Format conversion: Automatic conversion when possible
Quality & Content Requirements
🎧 Audio Quality Standards:
- • Minimum bitrate: 64kbps for acceptable quality
- • Recommended bitrate: 128kbps or higher
- • Sample rate: 16kHz minimum, 44.1kHz optimal
- • Background noise: High noise may cause rejection
- • Audio clarity: Clear speech required for processing
- • Multiple speakers: Up to 10 speakers supported
🚫 Content Restrictions:
- • Prohibited content: Hate speech, illegal activities
- • Copyright material: Copyrighted content not allowed
- • Personal information: Credit cards, SSNs flagged
- • Medical content: PHI handling restrictions apply
- • Legal content: Privileged communications flagged
Monthly Upload Quotas
📊 Upload Limits by Plan:
- • Free plan: 3 file uploads per month
- • Pro plan: 10 file uploads per month
- • Business plan: 50 file uploads per month
- • Enterprise plan: Unlimited uploads (fair use)
- • Quota reset: Monthly on billing cycle
- • Unused quota: Does not roll over to next month
⚠️ Quota Management:
- • Tracking dashboard: Real-time upload count
- • Notification system: Alerts when approaching limit
- • Failed uploads: Count against quota even if failed
- • Bulk uploads: Each file counts separately
- • Priority queue: Paid plan uploads processed first
🔗 Platform & Integration Limitations
🖥️ Platform Access Restrictions
Integration Limitations
🔗 Free Plan Restrictions:
- • Zoom integration: Limited to personal accounts
- • Google Meet: Chrome extension only
- • Microsoft Teams: Not available on free plan
- • CRM integrations: Not available on free plan
- • Calendar sync: Basic calendar integration only
- • API access: Not available on free plan
💼 Paid Plan Access:
- • All video platforms: Zoom, Teams, Meet, Webex
- • CRM integration: Salesforce, HubSpot, Pipedrive
- • Calendar sync: Google, Outlook, Office 365
- • Slack integration: Channel sharing and notifications
- • Zapier connectivity: 1,000+ app connections
- • API access: RESTful API for custom integrations
Device & Browser Limitations
📱 Device Restrictions:
- • Concurrent sessions: 3 devices max (free), unlimited (paid)
- • Mobile recording: Basic features only on free plan
- • Offline capability: Not available - internet required
- • Desktop app: Limited functionality on free plan
- • Smart devices: Limited integration with IoT devices
🌐 Browser Compatibility:
- • Chrome: Full feature support
- • Safari: Limited features, some restrictions
- • Firefox: Basic functionality only
- • Edge: Full support on Windows
- • Mobile browsers: Read-only access primarily
Geographic & Network Restrictions
🌍 Geographic Availability:
- • Supported regions: US, Canada, EU, UK, Australia
- • Restricted regions: China, Russia, some Middle Eastern countries
- • Data residency: US servers only for free/basic plans
- • Language support: English only for free plan
- • Local compliance: GDPR support for EU users
📡 Network Requirements:
- • Internet speed: 1 Mbps minimum for real-time
- • Bandwidth usage: ~50KB/minute for transcription
- • Firewall requirements: Specific ports must be open
- • VPN compatibility: Some VPNs may cause issues
- • Corporate networks: May require whitelist approval
🗣️ Language & Content Limitations
🌐 Language Support Restrictions
Supported Languages by Plan
🇺🇸 Free Plan Languages:
- • Primary support: English (US) only
- • Accent handling: US, UK, Australian English
- • Regional variants: Limited support for dialects
- • Code-switching: Not supported (English/other language mix)
- • Technical accuracy: 85-90% for clear English speech
🌍 Paid Plan Languages:
- • Extended support: 30+ languages available
- • Major languages: Spanish, French, German, Chinese
- • Quality variance: 70-85% accuracy for non-English
- • Mixed language: Limited support for multilingual sessions
- • Beta languages: Additional languages in testing
Content Filtering & Restrictions
🚫 Prohibited Content:
- • Hate speech: Discriminatory or offensive language
- • Illegal activities: Content promoting illegal acts
- • Violence content: Detailed violence or threats
- • Adult content: Sexually explicit material
- • Harassment: Bullying or threatening behavior
- • Spam/scam: Fraudulent or deceptive content
⚠️ Sensitive Content Handling:
- • Financial data: Credit cards, bank info redacted
- • Personal identifiers: SSNs, license numbers masked
- • Medical information: Health data flagged for review
- • Legal privilege: Attorney-client communications flagged
- • Trade secrets: Confidential business info flagged
Audio Quality Restrictions
🎵 Quality Requirements:
- • Minimum quality: Clear speech, minimal background noise
- • Speaker distance: Within 3 feet of microphone
- • Volume levels: Consistent speaking volume required
- • Echo/reverb: Minimal acoustic interference
- • Overlapping speech: Simultaneous speakers reduce accuracy
🚨 Rejection Criteria:
- • Poor audio quality: Heavily distorted or unclear
- • Excessive noise: Background noise drowns out speech
- • Very quiet audio: Volume too low to process
- • Music content: Songs or instrumental music
- • Non-speech audio: Sound effects, ambient noise only
💡 Workarounds & Optimization
🛠️ Limitation Workarounds
Time Limit Solutions
⏰ Session Management:
- • Strategic pausing: Pause during breaks to save time
- • Session splitting: Break long meetings into segments
- • Priority recording: Record only critical portions
- • Multiple accounts: Use family member accounts (ToS compliant)
- • Selective recording: Focus on decision-making segments
📁 File Upload Strategy:
- • Audio editing: Trim files to remove silence
- • Compression: Reduce file size without quality loss
- • Segment splitting: Break large files into smaller chunks
- • Format optimization: Use MP3 for smaller file sizes
- • Quality balance: Reduce bitrate while maintaining clarity
Alternative Solutions
🔄 Platform Alternatives:
- • Fireflies.ai: 800 minutes/month free
- • tldv: 1,000 minutes/month free
- • Sembly: 40 hours/month free
- • Notta: 120 minutes/month free + uploads
- • Grain: 500 minutes/month free
🛠️ Hybrid Approaches:
- • Multiple platforms: Rotate between services
- • Manual transcription: Supplement with typing
- • Voice notes: Personal audio memos for key points
- • Meeting summaries: Focus on key takeaways only
- • Collaborative notes: Team members share transcription duties
Upgrade Decision Framework
📈 Upgrade Triggers:
- • Consistent overage: Hit limits 3+ months in a row
- • Business necessity: Critical meetings being missed
- • Team growth: Multiple users need access
- • Integration needs: CRM or advanced platform integration
- • Time value: Time saved exceeds subscription cost
💰 Cost-Benefit Analysis:
- • Pro plan ROI: Break-even at 15+ hours/month saved
- • Business plan value: Team efficiency multiplier
- • Alternative costs: Manual transcription rates
- • Opportunity cost: Missed insights from unrecorded meetings
- • Quality improvement: Better features reduce post-processing time
🔗 Related Otter AI Resources
⏱️ Minute Allocation System
Complete guide to how Otter allocates and tracks minutes
🆕 2025 Plan Updates
Latest changes to Otter's free plan features and limits
🔄 Updated Minute Limits
Current free plan minute limits and usage policies
🎯 Maximization Guide
Strategies for getting the most from Otter's free plan
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