Sembly AI GDPR & SOC2 Compliance 2025 🔒📋

Complete analysis of Sembly AI's GDPR and SOC2 compliance: data protection, privacy rights, security controls, and certification status

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Compliance Status Overview 📊

Sembly AI maintains SOC2 Type II certification and GDPR compliance with comprehensive data protection controls, privacy rights management, and EU data residency options. The platform implements AES-256 encryption, role-based access controls, and automated data deletion. Strong compliance posture for European operations and enterprise security requirements, though lacks some advanced certifications like ISO 27001.

🇪🇺 GDPR Compliance Features

✅ Data Protection Controls

Privacy Rights Management

🎯 Individual Rights:
  • • Right to access personal data
  • • Right to rectification and correction
  • • Right to erasure ("right to be forgotten")
  • • Right to data portability
  • • Right to restrict processing
  • • Right to object to processing
  • • Automated decision-making opt-out
⚡ Implementation:
  • Response time: Within 30 days
  • Data export: JSON/CSV formats
  • Deletion process: Automated within 30 days
  • Identity confirmation required
  • Appeals process: Available via support
  • Full audit trail maintained

Legal Basis & Consent

📋 Processing Basis:
  • Contract performance: Service delivery
  • Legitimate interests: Platform improvement
  • Marketing communications
  • Legal obligations: Compliance requirements
🔄 Consent Management:
  • Granular controls: Feature-specific consent
  • Withdrawal mechanism: One-click opt-out
  • Consent records: Timestamped audit trail
  • Cookie consent: EU Cookie Law compliance

🗺️ Data Residency & Transfers

EU Data Residency Options

🏢 Enterprise Features:
  • • EU-only data storage available
  • • Frankfurt, Germany data center
  • • Amsterdam, Netherlands backup
  • • No cross-border transfers (optional)
  • • Local support team in EU timezone
⚖️ Transfer Safeguards:
  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions: UK, Switzerland
  • Binding Corporate Rules (BCRs)
  • Transfer Impact Assessments (TIAs)

🏆 SOC2 Type II Certification

🔐 Security Controls Framework

Trust Services Criteria

🛡️ Security Controls:
  • • Multi-factor authentication (MFA)
  • • Role-based access controls (RBAC)
  • • Network security monitoring
  • • Vulnerability management program
  • • Security incident response plan
  • • Employee background checks
  • • Security awareness training
📊 Additional Criteria:
  • 99.9% SLA uptime
  • Processing Integrity: Data accuracy controls
  • Information protection
  • Personal data safeguards

Audit Details & Validation

🔍 Audit Process:
  • Big 4 accounting firm
  • All business operations
  • 12-month observation period
  • Control effectiveness validation
  • Annual recertification
📋 Report Details:
  • Report type: SOC2 Type II
  • Last audit: September 2024
  • Next audit: September 2025
  • Zero control deficiencies
  • Under NDA to customers

🔒 Data Security Implementation

🛡️ Encryption & Data Protection

Technical Safeguards

🔐 Encryption Standards:
  • In transit: TLS 1.3 encryption
  • At rest: AES-256 encryption
  • Field-level encryption
  • Encrypted with separate keys
  • Key management: Hardware Security Modules
🏗️ Infrastructure Security:
  • Cloud provider: AWS (SOC2 certified)
  • Network isolation: VPC with private subnets
  • Access controls: Zero-trust architecture
  • 24/7 security operations center

Data Lifecycle Management

📅 Retention Policies:
  • Meeting data: Customer-configurable (30 days to 7 years)
  • User data: Until account deletion + 30 days
  • Analytics data: Anonymized after 2 years
  • Backup data: 90-day rolling retention
🗑️ Secure Deletion:
  • NIST 800-88 compliant
  • Cryptographic proof
  • 30 days maximum
  • Automatic purge cycle

⚠️ Compliance Gaps & Limitations

🚨 Missing Certifications

Industry-Specific Compliance

❌ Not Currently Certified:
  • HIPAA compliance: Healthcare not supported
  • ISO 27001: International security standard
  • US government cloud security
  • Federal information security
  • PCI DSS: Payment card industry
📋 Alternative Options:
  • Consider Fireflies (HIPAA-ready)
  • Microsoft Copilot (FedRAMP)
  • Gong (extensive certifications)
  • Enterprise security: Webex (ISO 27001)

Regional & Industry Considerations

🌍 Regional Limitations:
  • Data localization requirements not met
  • Local data storage laws
  • Pending data protection law compliance
  • LGPD compliance documentation limited
🏭 Industry Gaps:
  • No PHI handling capabilities
  • Financial services: Limited regulatory reporting
  • No FERPA-specific controls
  • Security clearance requirements

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Sembly AI GDPR & SOC2 Compliance 2025: Complete Guide