Feature Comparison Overview
Here is a comprehensive side-by-side comparison of Otter.ai and Sembly AI based on user reviews and independent testing.
| Feature | Otter.ai | Sembly AI | Winner |
|---|---|---|---|
| Starting Price | $8.33/mo | $10/mo | Otter (Lower) |
| Free Plan | 300 min/month | 4 hrs/month | Similar |
| Speech-to-Text Rating | 8.8/10 (G2) | 8.6/10 (G2) | Otter |
| Voice Recognition | 8.0/10 (G2) | 8.6/10 (G2) | Sembly |
| Language Support | English primarily | 45+ languages | Sembly |
| Translation | 6.4/10 (G2) | 8.0/10 (G2) | Sembly |
| Customer Support | 8.5/10 (G2) | 8.9/10 (G2) | Sembly |
| Action Item Tracking | 8.6/10 (G2) | 8.1/10 (G2) | Otter |
Pricing Comparison
Both tools offer competitive pricing with free tiers and affordable paid plans.
Otter.ai Pricing
- Basic (Free)
- - 300 minutes per month
- - Real-time transcription
- - Basic search and sharing
- Pro ($8.33/month)
- - 1,200 minutes per month
- - Advanced search and export
- - Custom vocabulary
- Business ($20/month)
- - 6,000 minutes per month
- - Admin analytics and controls
- - Priority support
Sembly AI Pricing
- Personal (Free)
- - 4 hours per month
- - AI meeting summaries
- - Basic integrations
- Professional ($10/month)
- - Unlimited recordings
- - Semblian AI chatbot
- - CRM integrations
- Team ($15/user/month)
- - Team workspaces
- - Advanced analytics
- - Custom workflows
Where Otter.ai Excels
Real-Time Transcription
Otter.ai provides industry-leading real-time transcription. You can watch words appear on screen as they are spoken, making it perfect for live note-taking and accessibility.
Higher Transcription Accuracy
With a G2 rating of 8.8 for speech-to-text compared to Sembly's 8.6, Otter.ai delivers more accurate transcriptions, especially for clear English audio.
Better Action Item Tracking
Otter.ai scores 8.6 on G2 for meeting automation tools, particularly action item tracking, making it excellent for follow-up on meeting commitments.
Simpler User Experience
Otter.ai is known for being easier to set up and use compared to Sembly, making it ideal for individuals and teams who want to get started quickly.
Where Sembly AI Excels
Multilingual Support
Sembly AI supports 45+ languages compared to Otter's English-focused approach, making it the clear choice for international teams and multilingual meetings.
Better Voice Recognition for Accents
With a voice recognition score of 8.6 vs Otter's 8.0, Sembly is more effective at understanding diverse accents and speech patterns.
Smarter AI Features
Sembly goes beyond transcription to detect key decisions, action items, and even conversation tone (sarcasm, urgency). Its Semblian AI chatbot can answer questions about your meetings.
Superior Integrations
Native automation for 30+ apps including Slack, Notion, Monday.com, HubSpot, and Google Docs. Strong compliance with SOC II Type II and HIPAA certification.
Accuracy Deep Dive
While both tools offer competitive accuracy, there are important differences in how they handle various scenarios.
Otter.ai Accuracy Strengths
- +Higher overall speech-to-text accuracy (8.8 rating)
- +Excellent for clear, single-speaker English audio
- +Real-time transcription is highly dependable
Otter.ai Accuracy Limitations
- -Some users report low precision with sentence combining
- -Occasional word confusion issues
- -Struggles more with heavy accents
Sembly AI Accuracy Strengths
- +Better voice recognition for diverse accents (8.6 rating)
- +Reliable speaker identification
- +Excellent at extracting meaning and context
Sembly AI Accuracy Limitations
- -Slightly lower raw transcription score
- -May require training for specialized vocabulary
Our Verdict: Who Should Use Each Tool?
Choose Otter.ai If You...
- -Need the highest transcription accuracy for English content
- -Want real-time transcription during meetings
- -Prefer a simpler, easier-to-use interface
- -Are an individual or small team on a budget
- -Need strong action item tracking
Choose Sembly AI If You...
- -Work with multilingual teams or international clients
- -Need better voice recognition for diverse accents
- -Want smarter AI features like tone detection and meeting insights
- -Require extensive integrations with productivity tools
- -Need HIPAA compliance for healthcare meetings