π Data Retention Policies by Tool
| Tool | Free Plan Retention | Paid Plan Retention | Custom Policy |
|---|---|---|---|
| Fireflies.ai | 12 months | Unlimited | β Enterprise |
| Otter.ai | Limited | Customizable | β Business/Enterprise |
| Zoom AI Companion | Per account settings | Per account settings | β Zero retention option |
| Jamie AI | Audio deleted after processing | Transcripts stored | β οΈ Limited |
| tl;dv | Unlimited storage | Unlimited storage | β Enterprise |
Important Note
Fireflies.ai maintains a 0-day data retention policy with their transcription and LLM vendors, meaning your data is not stored or used for AI training by third parties.
πͺπΊ Your Rights Under GDPR
Right to Erasure (Article 17)
- βRequest deletion of all your personal data at any time
- βData must be deleted "without undue delay"
- βApplies to meeting recordings, transcripts, and summaries
- βCompanies must provide easy deletion mechanisms
Right to Access (Article 15)
- βView all data the company holds about you
- βKnow how long data will be stored
- βUnderstand who has access to your data
- βDownload your data in portable format
Data Minimization (Article 5)
- βCompanies can only collect data they actually need
- βData must not be kept longer than necessary
- βOutdated or irrelevant data must be deleted or anonymized
π What Data Gets Stored?
ποΈ Audio/Video Files
- β’Often deleted immediately after transcription
- β’Some tools retain for 30 days for quality checks
- β’Zoom's third-party AI retains up to 30 days
- β’Enterprise plans often offer zero audio retention
π Transcripts & Summaries
- β’Usually stored for user access indefinitely
- β’Can be manually deleted by users
- β’Enterprise tools offer automatic expiration
- β’Trash items auto-delete after 30 days
π€ Account & Usage Data
- β’Email, name, and billing information
- β’Login history and session data
- β’Feature usage analytics
- β’Retained until account deletion
π Integration Data
- β’Calendar access tokens
- β’CRM sync data and contacts
- β’Workspace connection credentials
- β’Revocable through account settings
π‘οΈ Data Security Best Practices
For Individuals
- β’ Regularly review and delete old meeting recordings
- β’ Use tools with clear data deletion options
- β’ Enable automatic transcript expiration when available
- β’ Choose EU-based providers for GDPR-compliant processing
- β’ Review privacy policies before signing up
For Organizations
- β’ Implement organization-wide retention policies
- β’ Use enterprise plans with custom data controls
- β’ Conduct regular data audits and cleanup
- β’ Train employees on data handling procedures
- β’ Ensure DPA (Data Processing Agreement) is in place
- β’ Choose tools with SOC 2 Type II certification
When Deleting Your Account
- β’ Request full data export before deletion
- β’ Confirm deletion timeline (usually within 30 days)
- β’ Revoke all third-party integrations first
- β’ Check if backups are also deleted
- β’ Get written confirmation of data deletion
βοΈ Automated Compliance Features
Modern AI meeting tools increasingly offer automated compliance features to help organizations meet regulatory requirements:
Automatic Retention Management
- β’ Policy-based data expiration
- β’ Category-specific retention rules
- β’ Automated deletion workflows
- β’ Compliance reporting dashboards
Access Control Automation
- β’ Role-based permission enforcement
- β’ Need-to-know access principles
- β’ Audit trail generation
- β’ Automatic access revocation
π 2025-2026 Regulatory Updates
- πGDPR Simplification: The European Commission is expected to propose GDPR simplifications by June 2025, focusing on reducing record-keeping burdens for SMEs.
- πIncreased Audits: Regulators are prioritizing data retention and minimization audits, targeting companies that keep data without clear justification.
- π€AI-Specific Guidelines: The European Data Protection Board has shared opinions on using AI in GDPR compliance, with emphasis on training data retention limits.
- πArticle 22 Enforcement: Stricter enforcement of automated decision-making rules, requiring human oversight for AI-based systems.
β Questions to Ask Your Provider
- 1.How long do you retain meeting recordings and transcripts?
- 2.Can I set custom retention periods for my organization?
- 3.Is my data used to train your AI models?
- 4.What happens to my data if I cancel my subscription?
- 5.Where is my data stored geographically?
- 6.Do you have a Data Processing Agreement (DPA) available?
- 7.What third-party processors have access to my data?
- 8.How do I request complete data deletion?