All Caps at a Glance
| Limit Type | Free Plan Cap | Type |
|---|---|---|
| Monthly transcription | 300 minutes | Hard cap |
| Per-meeting duration | 30 minutes | Hard cutoff |
| File imports | 3 lifetime | Permanent cap |
| Conversation history | 25 recent | Rolling limit |
| AI chat queries | 20/month | Hard cap |
| Custom vocabulary | 5 terms | Hard cap |
| Workspace members | 5 max | Hard cap |
What "Hard Cap" Means
Unlike "soft limits" that might just slow you down or add watermarks, Otter free plan caps are absolute:
- Transcription stops when you hit minute limits
- Meetings cut off at 30 minutes mid-sentence
- Imports blocked after 3 total uploads
- Old transcripts deleted when you exceed 25