💰 Pricing Breakdown 2025
🎯 Supernormal
Free Plan
$0/month
- • 5 recordings per month
- • 1,000 minutes free
- • Basic transcription
- • Standard templates
Pro Plan ⭐
$19/month
- • Unlimited recordings
- • Advanced transcription
- • Custom templates
- • CRM integrations
Business Plan
$29/month
- • Everything in Pro
- • Shared workspaces
- • Custom branding
- • Priority support
🦦 Otter.ai
Free Plan
$0/month
- • 300 minutes/month
- • 30-minute meeting limit
- • Basic transcription
- • Limited exports
Pro Plan ⭐
$17/month
- • 1,200 minutes/month
- • 90-minute meetings
- • Advanced search
- • Custom vocabulary
Business Plan
$40/month
- • 6,000 minutes/month
- • 4-hour meetings
- • Team management
- • Priority support
🏆 Winner by Category
✅ Supernormal Wins:
- • Free tier generosity:1,000 vs 300 minutes
- • Unlimited recordings:No meeting count limits
- • Language support:60+ languages
- • Bot-free recording:More discreet
✅ Otter.ai Wins:
- • Lower Pro price:$17 vs $19/month
- • Transcript editing:Post-meeting corrections
- • Folders and bookmarks
- • Established reliability:Longer track record
🔍 Feature Comparison Deep Dive
| Feature | Supernormal | Otter.ai | Winner |
|---|---|---|---|
| Free minutes/month | 1,000 | 300 | Supernormal |
| Pro plan cost | $19/month | $17/month | Otter.ai |
| Custom templates | ✅ Excellent | ❌ Limited | Supernormal |
| Transcript editing | ❌ No | ✅ Yes | Otter.ai |
| Meeting organization | ❌ Basic | ✅ Folders | Otter.ai |
| Bot-free recording | ✅ Yes | ❌ No | Supernormal |
| Language support | 60+ languages | English focus | Supernormal |
| AI search quality | ❌ Poor | ✅ Excellent | Otter.ai |
🎯 Supernormal Strengths
- Generous free tier:1,000 minutes beats most competitors
- Template customization:Create 'Sales Pitch' or 'Client Onboarding' formats
- Multilingual support:Perfect for international teams
- No visible meeting bots
- Flat-rate pricing:Unlimited recordings on paid plans
🦦 Otter.ai Strengths
- Transcript accuracy:Edit speaker names and corrections
- Meeting organization:Folders, bookmarks, and search
- Real-time collaboration:Live transcript sharing
- Established platform:Proven reliability and integrations
- AI chat quality:Better answers with source citations
🎯 Use Case Recommendations
Choose Supernormal If:
- • You're budget-consciousand want maximum free usage
- • Your team is internationaland needs multilingual support
- • You prefer discreet recordingwithout visible bots
- • Custom meeting formatsare important for your workflow
- • Consistent meeting types(sales calls, client onboarding)
💰 Best Value Scenario:
Teams using <1,000 minutes/month can stay free indefinitely
Choose Otter.ai If:
- • Transcript accuracy is criticaland you need editing capabilities
- • Meeting organization mattersfor finding past discussions
- • You primarily speak Englishin meetings
- • Real-time collaborationduring meetings is important
- • You need proven reliabilityfor business-critical recordings
🎯 Best Value Scenario:
Heavy users (>1,200 min/month) get better per-minute value
📊 ROI Analysis
🆓 Free Tier Usage
Supernormal Free:
1,000 min = ~33 hours of meetings
Value: $0 cost
300 min = ~10 hours of meetings
Limitation: 30 min/meeting
💼 Small Team (5 people)
Supernormal Pro:
$19 × 5 = $95/month
Unlimited recordings
$17 × 5 = $85/month
1,200 min/user limit
Winner: Otter.ai ($10 savings)
🏢 Large Team (20 people)
Supernormal Business:
$29 × 20 = $580/month
Shared workspaces
$40 × 20 = $800/month
6,000 min/user limit
Winner: Supernormal ($220 savings)
🧮 Break-Even Analysis
If you use >1,000 minutes/month:Supernormal's unlimited model becomes more valuable
If you need transcript editing:Otter.ai's $2 premium justifies the accuracy benefits