What is Grain Meeting Recorder?
Grain is an AI notetaker specifically designed for growing teams who need to capture, organize, and share insights from customer conversations. Unlike general-purpose transcription tools, Grain focuses on the video aspect of meetings, making it easy to create and share compelling video highlights.
Founded in 2018 and headquartered in San Francisco, Grain has grown to 83 employees and serves teams across sales, customer success, and product development. The platform integrates with Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation.
What sets Grain apart is its focus on video clips and playlists. Teams can build libraries of customer insights, training materials, and best practice examples from real conversations - turning meetings into valuable, reusable content.
Grain by the Numbers
Key Features of Grain
AI Meeting Notes & Transcription
Grain automatically records and transcribes meetings with speaker identification, eliminating the need for manual notes. The AI generates precise summaries using customizable meeting templates - either pre-built or custom ones you create.
Video Clips & Highlights
Grain's standout feature is creating shareable video clips from transcripts or notes. Organize meeting highlights into playlists and stories, perfect for training libraries, customer testimonials, and team collaboration.
Pro Tip: Use Grain's video clips to share key customer moments with stakeholders who couldn't attend the meeting.
Meeting Automation
Skip the data entry with automatic action item identification and assignee tracking. Grain generates AI-powered follow-up emails and syncs notes directly to CRM contact and deal records.
Cross-Meeting Search & Trackers
Grain offers robust search capabilities beyond simple keyword matching. Filter by meeting owner, participants, company, and date ranges. Use Trackers to monitor specific keywords and phrases across all your calls, generating reports with citations.
Example: Track competitor mentions across all sales calls to identify objection patterns.
CRM Integrations
Native integrations with HubSpot and Salesforce automatically sync meeting summaries and action items to your CRM.
Collaboration Tools
Share meeting insights effortlessly with Slack, Zapier, and a powerful API for custom workflows.
AI Workflows & MCP Server
Grain integrates with Claude and Cursor through the Grain MCP Server, enabling advanced AI workflows. Use the Grain API for custom automation and report generation with citations from your meeting library.
Grain Pricing Plans 2026
Grain offers flexible pricing from free to enterprise, with unlimited recordings in all paid plans - a key differentiator from competitors that charge per minute.
Free
- 20 recorded meetings/month
- Basic AI notes
- Unlimited viewers
- Sharing capabilities
Starter
- Unlimited recordings
- 10 monthly uploads
- Custom AI prompts
- Slack & Zapier
Business
- Unlimited uploads
- AI coaching
- Deal board
- HubSpot & Salesforce
Enterprise
- SAML-based SSO
- API access
- Custom invoicing
- Dedicated CSM
Grain Pros and Cons
Pros
- Unlimited Recordings: Even the $15/month Starter plan includes unlimited recordings - rare among competitors
- Video Clip Excellence: Best-in-class tools for creating and sharing video highlights from meetings
- Easy to Use: Intuitive interface with advanced features for experienced users
- Strong CRM Integration: Native HubSpot and Salesforce sync with auto field enrichment
- Security Compliance: SOC 2 audited and GDPR compliant for enterprise peace of mind
Cons
- No Mobile App: Cannot record in-person meetings - a significant limitation for some teams
- Visible Bot: Grain cannot record without displaying a bot, which may make some participants uncomfortable
- Limited Analytics: Lacks deeper analytics compared to Gong or Avoma for deal intelligence
- Pricing for Small Teams: Can be expensive for individuals or very small teams
Best Use Cases for Grain
Sales Teams
Perfect for sales teams building libraries of customer insights, tracking deal progression, and sharing winning moments with the team.
Customer Success
Ideal for CS teams creating training materials, success stories, and onboarding content from real customer conversations.
Product Teams
Great for product managers capturing feature requests, user feedback, and customer testimonials directly from calls.
What Users Say About Grain
"Grain is exceptionally well-built, with careful attention given to the level of detail displayed on each page and feature. Simple enough for anyone to pick up, but powerful for experienced users."
- G2 Reviewer
"The support team is very efficient and the onboarding system is great. It's easy to integrate and connect with other team members."
- Enterprise Customer
Grain vs Competitors
| Feature | Grain | Gong | Otter.ai |
|---|---|---|---|
| Starting Price | $15/mo | Custom | $8.33/mo |
| Video Clips | Excellent | Good | Basic |
| CRM Integration | Native | Native | Limited |
| Analytics Depth | Basic | Advanced | Basic |
| Best For | Growing teams | Enterprise | Individuals |