At-a-Glance Comparison 📊
| Feature | Fireflies.ai 🔥 | Otter.ai 🦦 | Winner |
|---|---|---|---|
| Transcription Accuracy | ~90% | 85-95% | Tie 🤝 |
| Languages Supported | 69+ | 3 (EN, FR, ES) | 🔥 Fireflies |
| Free Plan Minutes | 800 (one-time) | 300/month | 🦦 Otter |
| Pro Plan Price | $10/mo (annual) | $8.33/mo (annual) | 🦦 Otter |
| Live Transcription | No (post-meeting) | Yes (real-time) | 🦦 Otter |
| AI Summaries | 5-part Super Summaries | Basic summaries | 🔥 Fireflies |
| CRM Integrations | Extensive | Limited | 🔥 Fireflies |
| Real-time Collaboration | Comments, sharing | Live editing, highlights | 🦦 Otter |
| Conversation Intelligence | Advanced analytics | Basic insights | 🔥 Fireflies |
| Mobile App | Good | Excellent | 🦦 Otter |
Pricing Breakdown 💰
Fireflies.ai Pricing
Free Plan
$0
800 minutes storage (one-time)
Limited AI summaries
Pro Plan
$10/mo (annual)
$18/mo (monthly)
Unlimited transcription, 8,000 min storage
AI Super Summaries included
Business Plan
$19/mo (annual)
$29/mo (monthly)
Unlimited storage, video recording
Salesforce/HubSpot integrations
Enterprise Plan
Custom pricing
SSO, HIPAA, dedicated support
Otter.ai Pricing
Basic Plan (Free)
$0
300 minutes/month (recurring)
30-min limit per conversation
Pro Plan
$8.33/mo (annual)
$16.99/mo (monthly)
1,200 min/month, 90-min conversations
Advanced search, 10 imports/month
Business Plan
$20/mo (annual)
$30/mo (monthly)
6,000 min/month, 4-hour conversations
Unlimited imports, admin features
Enterprise Plan
Custom pricing
Unlimited transcription, priority support
Pricing Verdict 💡
For free users: Otter wins with 300 minutes/month recurring vs Fireflies' one-time 800 minutes. For Pro users: Otter is slightly cheaper at $8.33 vs $10/mo annually, but Fireflies includes more AI features at this tier.
Accuracy Comparison 🎯
Transcription Accuracy by Scenario
Clear Audio
Quiet meeting rooms
Multiple Speakers
5+ participants
Technical Jargon
Industry-specific terms
Key Insight: Both tools perform similarly for standard meetings. Fireflies has an edge with custom vocabulary training for technical terms, while Otter excels in real-time clarity for English content.
Language Support Comparison
🔥 Fireflies.ai
- 69+ languages supported
- Strong multilingual accuracy
- Auto-detect language
- Custom vocabulary per language
🦦 Otter.ai
- English, French, Spanish only
- Highest accuracy in English
- US/UK English variants
- Limited non-English support
Integration Capabilities 🔗
🔥 Fireflies Integrations
CRM & Sales
- HubSpot (deep sync)
- Salesforce with custom fields
- Pipedrive, Close, Zoho
- Custom webhooks
Productivity
- Slack (smart notifications)
- Notion, Asana, Trello
- Monday.com, ClickUp
- Zapier (1000+ apps)
Meeting Platforms
- Zoom, Google Meet, Teams
- Webex, GoToMeeting
- Auto bot joining
🦦 Otter.ai Integrations
CRM & Sales
- Salesforce (basic sync)
- HubSpot (limited)
- Export to most CRMs
- Sales Agent features
Productivity
- Slack sharing
- Google Drive, Dropbox
- Microsoft 365
- Zapier (basic)
Meeting Platforms
- Zoom with live captions
- Google Meet, Teams
- Calendar auto-sync
Integration Verdict 💡
Fireflies wins for teams heavily reliant on CRM systems like Salesforce and HubSpot, especially for sales workflows. Otter.ai is sufficient for basic productivity integrations and excels in real-time meeting platform connections.
Best Use Cases 🎯
Choose Fireflies If...
- ✓Sales team - Need conversation intelligence and CRM sync
- ✓Multilingual org - Teams speaking 69+ different languages
- ✓Analytics focus - Want sentiment analysis and topic tracking
- ✓Custom workflows - Need Zapier and API integrations
- ✓Technical teams - Custom vocabulary for industry jargon
Choose Otter If...
- ✓General business - Standard meeting transcription needs
- ✓Real-time collab - Need live editing and highlights
- ✓English-primary - Your team mainly speaks English
- ✓Free tier user - Want 300 min/month recurring
- ✓Mobile-first - Need excellent mobile app experience
Final Verdict 🏆
Both tools are excellent choices, but serve different needs:
🔥 Fireflies Wins For:
- Sales teams needing CRM integration
- Organizations with multilingual meetings
- Teams wanting conversation intelligence
- Custom AI summary formats
- Advanced analytics and insights
🦦 Otter Wins For:
- Real-time transcription during meetings
- Collaborative note-taking teams
- Budget-conscious free tier users
- English-primary organizations
- Simple, reliable transcription
💡 Our Recommendation: Start with a free trial of both. Test with your actual meetings to see which AI summaries, accuracy, and workflow integrations work best for your team.
Related Comparisons 🔗
Ready to Choose? 🚀
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