๐ Compliance Certifications
๐ SOC 2
Security controls audit
- โ Data security
- โ Availability
- โ Processing integrity
๐ช๐บ GDPR
EU data protection
- โ User consent
- โ Data portability
- โ Right to deletion
๐ฅ HIPAA
Healthcare privacy
- โ PHI protection
- โ Access controls
- โ Audit trails
๐ ISO 27001
Info security standard
- โ Risk management
- โ Security policies
- โ Continuous improvement
๐ Compliance by Tool
| AI Tool | SOC 2 | GDPR | HIPAA | ISO 27001 |
|---|---|---|---|---|
| Gong | โ Type II | โ | โ BAA | โ |
| Fireflies | โ Type II | โ | โ BAA | โ |
| Avoma | โ Type II | โ | โ BAA | โ |
| Otter | โ Type II | โ | โ | โ |
| Supernormal | โ | โ | โ | โ |
| tl;dv | โณ In Progress | โ | โ | โ |
โ = Certified | โ = Not certified | BAA = Business Associate Agreement available
๐ก๏ธ Security Features Breakdown
๐ Data Encryption
- โ 256-bit AES at rest
- โ TLS 1.3 in transit
- โ Encrypted backups
- โ Key management systems
๐ฅ Access Controls
- โ SSO integration
- โ Role-based permissions
- โ Multi-factor auth (MFA)
- โ IP whitelisting
๐ Audit & Monitoring
- โ Activity logs
- โ Access audit trails
- โ Real-time alerts
- โ Compliance reports
๐ Data Residency
- โ Regional data centers
- โ EU data stays in EU
- โ US data options
- โ Custom deployment
๐ Privacy Protection Features
๐ Meeting Consent Management
Automatic Features:
- Recording announcements
- Consent collection
- Opt-out options
- Participant notifications
Compliance Options:
- Stop recording on demand
- Exclude specific speakers
- Auto-pause for sensitive topics
- Consent audit logs
๐๏ธ Data Retention & Deletion
- Configurable retention: 30 days to unlimited
- Auto-deletion policies: Set by admin
- User deletion rights: GDPR compliant
- Complete data purge: Including backups
๐ก๏ธ Sensitive Data Handling
- PII redaction options
- Credit card masking
- SSN detection & removal
- Custom keyword filtering
- Healthcare info protection
- Legal privilege markers
- Financial data security
- Password auto-redaction
๐ข Enterprise Security Options
โ๏ธ Deployment
- Cloud (Standard)
- โข Multi-tenant SaaS
- โข Managed security
- Private Cloud
- โข Single-tenant
- โข Dedicated resources
- On-Premise
- โข Full control
- โข Air-gapped option
๐ Authentication
- SSO Providers:
- โข Okta
- โข Azure AD
- โข Google Workspace
- โข OneLogin
- โข SAML 2.0
- โข OAuth 2.0
- โข SCIM provisioning
โ๏ธ Admin Controls
- Policy Management:
- โข Recording policies
- โข Sharing restrictions
- โข Export controls
- โข Usage analytics
- โข Security alerts
- โข Compliance dashboards
โ Security Best Practices
๐ Implementation Checklist:
Initial Setup:
- Enable SSO authentication
- Configure MFA for all users
- Set data retention policies
- Define sharing permissions
- Create security groups
Ongoing Management:
- Regular access reviews
- Monitor security logs
- Update consent forms
- Train users on privacy
- Audit compliance quarterly
โ Addressing Common Concerns
๐ "Can AI tools listen to private conversations?"
Only when explicitly invited to meetings. Bot-based tools require invitation, while real-time tools only capture when activated by the user.
๐ "Where is my meeting data stored?"
Most tools offer regional data centers. Enterprise plans allow choosing specific locations (US, EU, APAC) for compliance.
๐ฅ "Who can access my recordings?"
Only authorized users based on permissions. Admins can set org-wide policies, and individual users control their own meeting shares.
๐ค "What about AI training on my data?"
Enterprise tools don't use customer data for AI training. Check privacy policies - reputable tools explicitly state this.