What is GoToMeeting?
GoToMeeting is a video conferencing and online meeting platform developed by GoTo (formerly LogMeIn). Launched in 2004, it was one of the earliest web conferencing solutions and has evolved to include AI-powered transcription and meeting intelligence features through its Smart Meeting Assistant.
The platform offers HD video conferencing, screen sharing, and automatic meeting transcriptions that help teams capture and review meeting content. GoToMeeting is part of the broader GoTo ecosystem that includes GoToWebinar and GoToTraining.
In May 2025, GoTo introduced AI-powered Transcript Localization, enabling automatic transcripts in native languages like Spanish, Italian, and German for cloud-based recordings. This makes it easier for global teams to collaborate across language barriers.
Key Features
Smart Meeting Assistant
The Smart Meeting Assistant automatically generates meeting transcripts, eliminating the need for manual notetaking. Focus fully on your conversation knowing you can access transcripts, search for specific terms, and jump to relevant moments later.
AI-Powered Localized Transcripts (New 2025)
New in 2025, GoToMeeting uses AI to automatically generate transcripts in the host's selected native language for cloud recordings. This enables teams to collaborate effortlessly across borders with accurate transcriptions in languages like Spanish, Italian, German, Russian, Japanese, and more.
Pro Tip: The host selects the transcript language before recording starts. Live captions are also available in multiple languages for real-time accessibility.
Multi-Language Live Captions
Live Captions provide accurate, near-instant transcriptions during meetings in supported languages. This accessibility feature helps participants follow along in their preferred language.
Cloud Recording with Transcripts
Record meetings to the cloud with automatic transcription. Share recordings and transcripts with absent attendees, and use the auto-scroll feature to synchronize transcript text with video playback.
Meeting Analytics
View individual participant talk time metrics and meeting engagement data. Understand who spoke and for how long to ensure balanced participation in your meetings.
Enterprise Video Conferencing
GoToMeeting provides reliable HD video conferencing with screen sharing, drawing tools, and mobile apps. The platform supports up to 3,000 participants on Enterprise plans.
Pros and Cons
Pros
- Established platform: Over 20 years in the market with proven reliability
- Transcription included: No extra cost for transcription on Business/Enterprise plans
- Localized transcripts: AI-powered transcripts in multiple languages (new 2025)
- Unlimited storage: Meeting transcripts and recordings stored with no limits
- GoTo ecosystem: Integrates well with GoToWebinar, GoToTraining, and other GoTo products
Cons
- Recording required: Must enable recording to get transcriptions - no live-only option
- Plan restrictions: Transcription only on Business ($16) and Enterprise plans
- Accuracy limitations: May struggle with multiple speakers, accents, or background noise
- Basic AI features: Lacks advanced AI features like sentiment analysis or conversation intelligence
- Ecosystem lock-in: Features work best within GoTo ecosystem rather than with third-party tools
GoToMeeting Pricing 2025
GoToMeeting offers three plans with transcription available on Business and Enterprise tiers. A 14-day free trial with full features is available.
Professional
- Up to 150 participants
- Unlimited meetings
- HDFaces video
- No transcription
Business
- Up to 250 participants
- Transcription included
- Unlimited cloud recording
- Drawing tools
Enterprise
- Up to 3,000 participants
- Full transcription features
- Dedicated CSM
- HIPAA compliance
- Onboarding & training
Important: Transcription is only available on Business and Enterprise plans. Professional plan users will need to upgrade or use third-party transcription tools.
14-Day Free Trial
Try all GoToMeeting features including transcription with a 14-day free trial. No credit card required to sign up.
Best Use Cases
GoTo Ecosystem Users
Organizations already using GoToWebinar, GoToTraining, or other GoTo products will find seamless integration with GoToMeeting.
Enterprise Teams
Large organizations needing reliable video conferencing with transcription for up to 3,000 participants and HIPAA compliance options.
Global Teams
Teams working across language barriers can benefit from the new localized transcript feature supporting multiple languages.
Third-Party Transcription Alternatives
If you need more advanced transcription or use GoToMeeting's Professional plan, these third-party AI tools integrate with GoToMeeting:
Fireflies.ai
Automatically joins GoToMeeting sessions, provides real-time transcription, speaker identification, and CRM integrations. Works across multiple platforms.
Notta
AI transcription tool that quickly and accurately transcribes GoToMeeting recordings with support for 58+ languages. Offers real-time transcription.
Sonix
Highly accurate automated transcription service for converting GoToMeeting recordings to text. Offers editing tools and multiple export formats.
Otter.ai
Popular meeting assistant with real-time transcription, speaker identification, and AI summaries. Integrates with GoToMeeting for automatic capture.
GoToMeeting vs. Alternatives
| Feature | GoToMeeting | Zoom | Microsoft Teams |
|---|---|---|---|
| Starting Price | $12/user/month | $13.33/user/month | From $4/user/month |
| Transcription Plan | Business ($16+) | Business ($18.32+) | Microsoft 365 Business |
| Languages | Multiple (new) | 30+ | 40+ |
| Max Participants | 3,000 (Enterprise) | 1,000 (Enterprise) | 1,000 (Enterprise) |
| HIPAA Compliance | Enterprise only | Healthcare plan | Yes |
Final Verdict
GoToMeeting is a solid choice for organizations already invested in the GoTo ecosystem or those needing reliable enterprise video conferencing with built-in transcription. The new 2025 localized transcript feature adds significant value for global teams.
However, if you primarily need meeting transcription and AI features, dedicated tools like Fireflies, Otter, or Fathom may offer more advanced capabilities at lower price points. The requirement to be on Business or Enterprise plans for transcription can be limiting for smaller teams.
Recommendation: Best for GoTo ecosystem users and enterprises needing video conferencing with basic transcription. Consider third-party AI tools if you need advanced transcription features or are on the Professional plan.
