📊 AssemblyAI at a Glance
🏆 Why 200,000+ Developers Choose AssemblyAI
"Hands down SOTA accuracy, especially with challenging audio with lots of speakers and lots of noise. A massive step up over on-device transcription and noticeably better than OpenAI's Whisper."
— G2 Reviewer
Industry-Leading Accuracy
AssemblyAI's Universal model delivers up to 40% better accuracy than competitors. With 91%+ word accuracy and 21% fewer alphanumeric errors, it handles noisy audio with multiple speakers exceptionally well.
- • 40% better than competitors
- • 91%+ word accuracy
- • 21% fewer alphanumeric errors
Ultra-Low Latency Streaming
The Universal-Streaming API delivers 300ms P50 latency that feels instant. Almost 2x faster on P99 latencies compared to Deepgram Nova-3, with immutable transcripts that won't change mid-conversation.
- • 300ms P50 latency
- • 2x faster than competitors
- • Immutable final transcripts
99 Language Support
Comprehensive language support for global applications. Automatic language detection across 40+ languages, with 5% improvement in proper noun recognition for names and businesses.
- • 99 languages supported
- • Auto language detection
- • 5% better proper nouns
Speaker Diarization
Automatically detect multiple speakers in audio files and identify what each speaker said. Perfect for meeting transcription with speaker-labeled utterances.
- • Multi-speaker detection
- • Speaker-labeled output
- • Meeting-ready transcripts
🚀 Powerful Features for Voice AI
LLM Gateway Integration
Single API access to OpenAI GPT, Anthropic Claude, Google Gemini, and more. Build AI-powered features on top of transcripts without managing multiple integrations.
- • Access GPT, Claude, Gemini
- • Single API endpoint
- • AI-powered analysis
PII Redaction & Compliance
Built-in PII redaction for compliance requirements. Content moderation flags potentially harmful content, with configurable guardrails for enterprise applications.
- • Automatic PII redaction
- • Content moderation
- • Configurable guardrails
Intelligent Turn Detection
Combines acoustic and semantic analysis with silence detection for natural conversation flow. Configurable end-of-turn parameters prevent awkward pauses or interruptions.
- • Acoustic + semantic analysis
- • Natural conversation flow
- • Configurable parameters
Custom Vocabulary
Add custom vocabulary support for industry-specific terms, product names, and jargon. Keyterms prompting available as an add-on for $0.04/hour.
- • Custom term recognition
- • Industry-specific vocab
- • Keyterms prompting
📈 Real Success Stories
Siro reduced customer complaints and support tickets by 90% after switching to AssemblyAI's Universal model.
Supernormal doubled their free-to-paid conversion rate after integrating AssemblyAI for meeting transcription.
CallRail improved their call transcription accuracy by up to 23% using AssemblyAI's speech recognition.
⚖️ Pros & Cons
✓Strengths
- • Best-in-class accuracy: 40% better than competitors with exceptional performance on noisy audio
- • Developer experience: Clean APIs, comprehensive SDKs, and docs that get you started in under 15 minutes
- • Low latency streaming: 300ms P50 latency that feels instant for voice agents and live apps
- • Affordable pricing: $0.15/hour with $50 free credits - no credit card required
- • Unlimited scaling: Automatic scaling from 5 to 50,000+ concurrent streams
⚠Limitations
- • API-only platform with no end-user interface - requires coding skills
- • No meeting bot: Doesn't automatically join Zoom/Meet/Teams like Otter or Fireflies
- • Large file latency: Processing large audio files can have longer response times
- • Occasional billing friction: Some users report minor issues with billing management
💰 2025 Pricing
Free Tier
- • ~185 hours of transcription
- • 333 hours of streaming
- • All API features included
- • No credit card required
Streaming API
- • Real-time transcription
- • 300ms P50 latency
- • Unlimited concurrent streams
- • 6 languages (more coming)
High-Accuracy
- • Pre-recorded audio
- • 99 language support
- • Speaker diarization
- • All advanced features
Optional add-on: Keyterms Prompting at $0.04/hour for custom vocabulary
🎯 Perfect For
Voice AI Applications
Build voice agents, virtual assistants, and conversational AI with real-time transcription and LLM integration.
Meeting Software
Add transcription, summaries, and action items to collaboration platforms like Supernormal did.
Media & Podcasts
Accurate transcription with speaker identification for podcast platforms, video editors, and content tools.
