BlueJeans Timeline
Spring 2020: Verizon Acquisition
Verizon acquired BlueJeans for approximately $400 million at the height of the pandemic, aiming to compete with Zoom, Teams, and Google Meet.
2020-2023: Platform Operation
BlueJeans operated as a video conferencing solution with AI features like Smart Meetings, real-time transcription, and Dolby Voice audio quality.
August 2023: Sunset Announcement
Verizon announced BlueJeans would be discontinued, citing evolving and volatile market conditions in the post-pandemic landscape.
August 2023: Free Tier Discontinued
BlueJeans Basic and free trial offerings were halted immediately on August 31, 2023.
First Half 2024: Complete Shutdown
All BlueJeans products and services were fully retired, requiring users to migrate to alternative platforms.
BlueJeans AI Features (Historical)
Before its discontinuation, BlueJeans offered several AI-powered features that helped teams have more productive meetings. Here's what the platform provided:
Smart Meetings
BlueJeans' flagship AI feature was Smart Meetings, an intelligent productivity tool designed to help teams have fewer but more effective meetings.
- Eliminated need for manual note-taking
- Increased meeting engagement
- Provided digestible summaries for absent team members
- Captured action plans and responsibilities
Meeting Highlights
Allowed participants to flag important moments during meetings for easy reference later.
- In-meeting highlight creation
- Location flagging in transcription and video
- Categorization: Action Items, Descriptions, New Topics
- Easy navigation to key moments
Real-Time Transcription
Automatic meeting transcription for accessibility and easy note-taking.
- Live transcription during meetings
- Improved meeting accessibility
- Searchable meeting records
- Enterprise-grade accuracy
Dolby Voice Audio
Superior audio quality with advanced noise reduction for clear communication.
- Background noise suppression
- Crystal clear voice quality
- Optimized for conferencing
- Professional audio experience
Why BlueJeans Was Discontinued
Several factors contributed to BlueJeans' shutdown, reflecting broader trends in the video conferencing market:
Post-Pandemic Market Changes
"Zoom fatigue" and the shift back to office or hybrid working reduced demand for standalone video conferencing tools. Verizon cited "changing market conditions in a post-pandemic landscape" as a primary reason.
Competition from Bundled Solutions
Video conferencing became bundled into unified communications suites like Microsoft 365 and Google Workspace, making it difficult for standalone providers to monetize their products.
Verizon's Strategic Pivot
Verizon decided to focus on 5G private wireless, fixed wireless, and mobile edge compute solutions instead. BlueJeans wasn't mentioned in Q1 or Q2 2023 earnings calls.
Intense Competition
The video conferencing market proved both competitive and costly. Zoom, Microsoft Teams, and Google Meet dominated, making it difficult for BlueJeans to gain significant market share.
Best BlueJeans Alternatives in 2025
If you were a BlueJeans user, here are the best alternatives for video conferencing with AI meeting features to summarize meeting content:
Zoom with AI Companion
The market leader with built-in AI meeting summaries, transcription, and smart recording features.
- AI-generated meeting summaries
- Real-time transcription
- Smart Chapters for recordings
- Enterprise-grade security
Microsoft Teams with Copilot
Integrated with Microsoft 365, offering AI-powered meeting intelligence and seamless collaboration.
- Intelligent meeting recap
- Action item extraction
- Microsoft 365 integration
- Enterprise compliance
Google Meet with Gemini
Google Workspace integration with AI-powered meeting notes and real-time captions.
- Automatic meeting notes
- Live captions and translation
- Google Workspace integration
- Simple, intuitive interface
Cisco Webex AI Assistant
Enterprise-focused with government-grade security and advanced AI meeting features.
- FedRAMP authorized
- AI meeting summaries
- Real-time transcription
- Cisco ecosystem integration
Dedicated AI Meeting Assistants
For more advanced AI meeting features beyond built-in platform tools, consider these dedicated meeting AI solutions:
Otter.ai
Popular AI transcription with real-time notes and collaboration features
Fireflies.ai
69+ languages, CRM integrations, and powerful search across meetings
Fathom
Free AI notetaker with video highlights and CRM sync for sales teams
tl;dv
Unlimited free recordings with AI summaries and clip sharing
Grain
Video highlight clips and shareable moments for product and sales teams
Sembly AI
Professional meeting notes with task tracking and team analytics
BlueJeans by the Numbers
Acquisition
$400M
Verizon paid
Founded
2009
Mountain View, CA
Acquired
2020
By Verizon
Shutdown
2024
Discontinued
