π What's Included in the Free Plan
β Core Features (100% Free)
π Meeting Allowance
- π―20 meetings per monthincluded
- π₯+10 meetingsfor each team member added
- πUp to 50 meetings/monthmaximum
- βΎοΈUnlimited userson your team
π€ Recording & Transcription
- πFull transcriptsfor all meetings
- π60+ languagessupported
- β‘Real-time transcriptionduring calls
- πΎComplete recordingssaved automatically
π€ AI-Powered Features
π Smart Summaries
- π―Meeting summariesgenerated automatically
- β Action itemsextracted from conversations
- πKey highlightsand important moments
- πBasic templatesfor different meeting types
π Integrations & Sharing
- πGoogle Docsexport included
- π¬Slack integrationfor sharing notes
- π§Microsoft Teamscompatibility
- πBasic CRM synccapabilities
π Security & Professional Features
π‘οΈ Security Standards
- πSOC 2 certificationincluded
- πAES-256 encryptionfor all data
- π’Enterprise-grade securityon free plan
ποΈ Platform Support
- π₯Zoom, Google Meet, Teamssupport
- πChrome, Firefoxbrowser extensions
- π±Multi-platformcompatibility
β οΈ Free Plan Limitations
β What's Not Included
- πMeeting limit:Only 20-50 meetings per month
- π¨Limited customization:Basic templates only
- β‘Real-time limitations:Reduced transcription accuracy
- πAdvanced features:No custom workflows
β οΈ Potential Issues
- π€Audio quality:Struggles with poor audio or accents
- πBasic integrations:Limited CRM sync capabilities
- π±No mobile app:Browser-dependent functionality
- πΎStorage limits:Older recordings may be archived
π‘ Maximizing Your Free Plan
π― Pro Tips for Free Users
π Increase Your Allowance
- Add team members:Each person adds +10 meetings
- Rotate users:Different people can host meetings
- Use strategically:Save for important meetings only
- Plan ahead:Monthly limits reset each billing cycle
π€ Improve Quality
- Clear audio:Use good microphones for all participants
- Quiet environment:Minimize background noise
- Slow speech:Speak clearly and at moderate pace
- Standard language:Stick to supported languages
π When to Consider Upgrading
π High Volume Users
If you consistently hit the 20-50 meeting limit, the Pro plan ($19/month) offers unlimited recordings.
π¨ Customization Needs
Teams requiring specific note formats, custom templates, or advanced workflows need paid features.
π Advanced Integrations
Full CRM sync, advanced Slack features, and custom integrations require paid plans.
π How It Compares to Other Free Plans
| Tool | Free Meetings | Free Minutes | Key Limitation |
|---|---|---|---|
| Supernormal | 20-50/month | Unlimited per meeting | Meeting count limit |
| Otter.ai | Unlimited | 300/month | 30 min/meeting cap |
| Fireflies.ai | Unlimited | 800/month | Basic summaries only |
| Bluedot | 5 total | Unlimited per meeting | Lifetime limit |
π Supernormal's Free Plan Wins For:
- β’ Teams with consistent but moderate meeting schedules
- β’ Users who need full meeting recordings without time limits
- β’ International teams requiring multilingual support
- β’ Groups wanting to test advanced features before committing
