βοΈ Legal Basis for Meeting Transcription
Under GDPR, you need a lawful reason to transcribe meetings. The most common legal bases for meeting transcription are:
π Consent (Article 6(1)(a))
- βParticipantsfreely givetheir agreement to be recorded
- βConsent must bespecific, informed, and unambiguous
- βParticipants canwithdraw consentat any time
- β οΈForsensitive data(health, political opinions), explicit consent under Article 9 is required
π’ Legitimate Interest (Article 6(1)(f))
- βValid forinternal business meetingswith legitimate operational needs
- βRequires adocumented balancing testweighing your interests against data subject rights
- βMust demonstratenecessity- the transcription serves a legitimate purpose
π Contractual Necessity (Article 6(1)(b))
- βWhen transcription isnecessary to fulfill a contractwith the participant
- βCommon inclient consultationsorprofessional services
β Consent Requirements for Meeting Recording
Before Recording Begins
- β’Inform all participantsthat the meeting will be recorded and transcribed
- β’ Include notification in themeeting invitationbefore the session
- β’ Clearly explain thepurpose of the transcriptionand how data will be used
- β’ Provide information aboutdata retention periods
- β’ Explain participants'rights to access, rectify, and deletetheir data
Special Requirements in Germany
In Germany, the spoken word is specially protected underΒ§201 StGB (Criminal Code). Recording without consent is a criminal offense, not just a GDPR violation.
- β’Explicit consentis mandatory for all recordings
- β’ Consider usingopt-in mechanismswithin the meeting platform
- β’ Document consent forlegal compliance
π¦ Data Storage and Retention Rules
π― Data Minimization
- β’ Only record what isstrictly necessary
- β’ Avoid capturingirrelevant or overly sensitiveconversations
- β’ Useselective recordingor redaction tools
- β’ Considersummary-onlyoptions instead of full transcripts
β° Storage Limitation
- β’ Keep personal datano longer than necessary
- β’Document retention schedulesfor different data types
- β’Automate deletionwhere possible
- β’ Log anyexceptions with reasonsand owner
π Recommended Retention Periods
| Content Type | Suggested Retention | Notes |
|---|---|---|
| Internal team meetings | 30-90 days | Delete after action items completed |
| Client meetings | Duration of contract + 1 year | Align with contract terms |
| Legal/compliance meetings | As required by law | Document legal basis |
| Sales calls | 6-12 months | Training and quality purposes |
π€ Rights of Data Subjects
Meeting participants have specific rights under GDPR that you must be prepared to honor:
π Right to Access (Article 15)
Participants can request copies of their transcribed data and information about how it's processed.
βοΈ Right to Rectification (Article 16)
Participants can request corrections to inaccurate transcriptions of their statements.
ποΈ Right to Erasure (Article 17)
Also known as the "right to be forgotten" - participants can request deletion of their data.
βΈοΈ Right to Restrict Processing (Article 18)
Participants can limit how their transcribed data is used while disputes are resolved.
π¦ Right to Data Portability (Article 20)
Participants can receive their data in a structured, commonly used format.
π« Right to Object (Article 21)
Participants can object to transcription based on legitimate interests.
π Cross-Border Data Transfers
β οΈ Critical Consideration
Many popular transcription tools (like Otter.ai, Fireflies.ai) process data onUS-based servers, creating GDPR Article 44 cross-border data transfer risks. Since the invalidation of Privacy Shield, organizations cannot rely on generic adequacy decisions alone.
Required Safeguards for Non-EU Transfers
- βStandard Contractual Clauses (SCCs)- EU-approved contract terms
- βTransfer Impact Assessments (TIA)- documented risk evaluations
- βSupplementary security measures- encryption, pseudonymization
- βBinding Corporate Rulesfor intra-group transfers
π Data Processing Agreements (DPAs)
Transcription providers act asdata processorsand must follow your instructions as the data controller. Your DPA should include:
- βRetention and deletion policies- prohibition on keeping transcripts forever
- βAccess restrictions- who can access transcripts at the provider
- βSecurity measures- encryption at rest and in transit
- βSub-processor disclosure- list of any third parties involved
- βAudit rights- ability to verify compliance
- βBreach notification procedures- timely reporting of incidents
π€ EU AI Act Considerations (New in 2025)
The EU AI Act introducesrisk-based rulesfor AI systems that affect meeting transcription tools.
β Low Risk - Simple Transcription
- β’ Basic speech-to-text conversion
- β’ Meeting summaries and action items
- β’ Speaker identification for record-keeping
- β’ Standard documentation purposes
β οΈ High Risk or Prohibited
- β’Emotion recognition- detecting stress, mood, or sentiment
- β’Credibility analysis- assessing truthfulness of statements
- β’ AI insights affectinghiring, performance, or pricingdecisions
- β’ Real-time biometric categorization
These uses may fall under prohibited practices (Art. 5) or require high-risk AI system compliance.
π GDPR-Compliant Meeting Tools
πͺπΊ EU-Based Solutions
π Privacy-First Features
- β’ Local processing- data never leaves your device
- β’ Self-hosted options- full control over infrastructure
- β’ EU data residency- servers within EU borders
- β’ Zero-knowledge encryption- provider cannot access content
π GDPR Compliance Checklist for Meeting Transcription
Before Implementing Transcription
- β Identify and document your legal basis for processing
- β Complete a Data Protection Impact Assessment (DPIA) if high-risk
- β Select a provider with verifiable GDPR compliance
- β Review and sign a comprehensive DPA
- β Evaluate cross-border transfer requirements
Operational Requirements
- β Create participant notification templates
- β Establish consent collection procedures
- β Define and document retention schedules
- β Implement automated deletion processes
- β Train staff on GDPR requirements
Ongoing Compliance
- β Process data subject access requests within 30 days
- β Maintain records of processing activities
- β Conduct regular compliance audits
- β Keep DPAs and security measures updated
- β Monitor for regulatory changes
π° Penalties for Non-Compliance
Any organization processing personal data of EU residents using transcription tools must ensure full GDPR compliance. Violations can result in:
- β οΈUp to β¬20 millionfor serious violations
- β οΈUp to 4% of global annual turnover(whichever is higher)
- β οΈReputational damageand loss of customer trust
- β οΈEnforcement ordersrequiring immediate cessation of processing