Key Differences at a Glance
Language Support
Fireflies:60+ languages
Otter:English, French, Spanish only
Free Plan Transcription
Fireflies:Unlimited transcriptions
Otter:300 minutes/month (30 min cap)
Video Recording
Fireflies:Yes
Otter:Audio only
Live Transcription
Fireflies:No
Otter:Real-time transcription
Integrations
Fireflies:50+ apps (CRM, PM, etc.)
Otter:Limited (Salesforce, HubSpot, Slack)
Security Compliance
Fireflies:HIPAA, SOC 2, GDPR
Otter:SOC 2, GDPR
Detailed Feature Comparison
| Feature | Fireflies | Otter AI |
|---|---|---|
| Transcription Accuracy | ~90% accuracy | 85-95% accuracy |
| Platform Support | 9 platforms (Zoom, Meet, Teams, Webex, GoTo, Skype, etc.) | 3 platforms (Zoom, Meet, Teams) |
| AI Summaries | 5-part Super Summaries with customization | Basic general summaries |
| Speaker Analytics | Talk-to-listen ratios, pacing, engagement | Not available |
| Sentiment Analysis | Available | Not available |
| Multi-Meeting AI Insights | Not available | Cross-meeting analysis available |
| Search Capabilities | Global search across all meetings | Search with AI chat citations |
| Data Retention Control | Zero-day retention option | Standard retention |
Pricing Comparison
| Plan | Fireflies | Otter |
|---|---|---|
| Free | Unlimited transcription, 800 min storage | 300 min/month, 30 min/meeting cap |
| Pro | $10/month | $10/month (or $8.33/mo annual) |
| Business | $19/month | $20/month |
| Enterprise | Custom pricing | Custom pricing |
Both tools offer similar paid pricing, but Fireflies provides significantly more value on the free tier with unlimited transcriptions versus Otter's restrictive 300-minute monthly limit.
Who Should Choose Which?
Choose Fireflies If...
- +Your team works with multiple languages (60+ supported)
- +You need HIPAA compliance for healthcare meetings
- +You want video recording, not just audio
- +Your workflow relies on CRM/PM tool integrations (50+ apps)
- +You need speaker analytics and sentiment analysis
- +You want unlimited free transcriptions
Choose Otter If...
- +You primarily work in English and need real-time transcription
- +You're a student or academic needing live lecture notes
- +You prefer simpler interface focused on pure transcription
- +You need multi-meeting AI analysis across conversations
- +You want transcript editing with speaker tag corrections
- +You value searchable transcripts with AI chat
Pros and Cons Breakdown
Fireflies
Fireflies Strengths
- +Superior multilingual support with 60+ languages
- +More generous free tier with unlimited transcriptions
- +Advanced customizable AI summaries (AI Apps)
- +Better security with HIPAA compliance and zero-day retention
- +Extensive integrations with business tools
Fireflies Limitations
- -No real-time live transcription
- -Learning curve for advanced features
- -Can feel overwhelming with many customization options
Otter AI
Otter Strengths
- +Excellent real-time live transcription
- +Simple and intuitive interface
- +Multi-meeting AI insights and trend analysis
- +Good transcript editing and organization features
- +Screenshot capture for key moments
Otter Limitations
- -Limited to 3 languages (English, French, Spanish)
- -Restrictive free plan (300 min/month, 30 min cap)
- -Struggles with accented speech and diverse speakers
- -Fewer integrations compared to competitors
- -Audio-only recording (no video)
Final Verdict
Both Otter and Fireflies are solid AI meeting assistants, but they excel in different areas:
Fireflies is best for:
- - Business teams needing multilingual support
- - Organizations with strict security requirements (HIPAA)
- - Teams wanting deep CRM and PM integrations
- - Users who want generous free tier limits
Otter is best for:
- - Students and academics needing live transcription
- - English-focused teams wanting simple note-taking
- - Users who value multi-meeting trend analysis
- - Those who prefer straightforward UI
For most business use cases, Fireflies offers better value with its broader language support, integrations, and generous free tier. Otter remains the top choice for real-time transcription and academic use.
Related Comparisons
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