Overview: Two Different Approaches
While both Fireflies.ai and Otter.ai are popular AI meeting assistants, they serve different needs. Otter.ai focuses primarily on transcription with real-time collaboration features, while Fireflies.ai positions itself as a comprehensive meeting intelligence platform with advanced AI capabilities.
🔥 Fireflies.ai
AI meeting assistant with advanced conversation intelligence, 69+ languages, and deep CRM integrations. Best for sales teams and enterprises.
🦦 Otter.ai
Transcription-focused tool with real-time live transcription, collaborative editing, and slide capture. Best for general business and collaborative teams.
Head-to-Head Comparison
| Feature | 🔥 Fireflies.ai | 🦦 Otter.ai | Winner |
|---|---|---|---|
| Transcription Accuracy | ~90% | 85-95% | Tie |
| Languages Supported | 69+ | English, French, Spanish | 🔥 Fireflies |
| Live Transcription | No | Yes | 🦦 Otter |
| AI Summaries | Advanced (5-part Super Summaries) | Basic | 🔥 Fireflies |
| Slide Capture | No | Yes | 🦦 Otter |
| CRM Integrations | Extensive | Limited | 🔥 Fireflies |
| Free Plan | Unlimited (limited features) | 300 min/month | 🦦 Otter |
| Pro Plan Price | $10/month | $10/month | Tie |
| Business Plan Price | $19/month | $20/month | 🔥 Fireflies |
Detailed Feature Analysis
AI & Summary Capabilities
🔥 Fireflies.ai:
- • Five-part Super Summaries with customizable sections
- • AI Apps for tailored meeting intelligence
- • Advanced topic tracking and sentiment analysis
- • Speaker analytics and talk time ratios
- • AskFred AI assistant for meeting queries
🦦 Otter.ai:
- • Basic meeting summaries
- • Action item extraction
- • Key highlights identification
- • Search across transcripts
- • Simple AI chat feature
Winner: Fireflies.ai - More advanced AI capabilities with customizable summaries and deeper analytics.
Real-Time & Collaboration Features
🔥 Fireflies.ai:
- • Bot joins meetings automatically
- • Post-meeting transcript delivery
- • Comments and annotations
- • Team channels for organizing content
- • No live transcription during meetings
🦦 Otter.ai:
- • Live transcription during meetings
- • Real-time collaborative editing
- • Highlight and bookmark moments live
- • Slide capture into meeting notes
- • Instant sharing capabilities
Winner: Otter.ai - Live transcription and slide capture are unique differentiators.
Integrations & Ecosystem
🔥 Fireflies.ai:
- • HubSpot, Salesforce CRM integrations
- • Dropbox, Asana, Trello, Zoho
- • Slack and Microsoft Teams
- • Zapier for custom workflows
- • Project management tools
- • Storage and collaboration apps
🦦 Otter.ai:
- • Basic Salesforce integration
- • Slack sharing
- • Google Drive, Dropbox
- • Zoom, Google Meet, Teams
- • Calendar integrations
- • Basic Zapier support
Winner: Fireflies.ai - More extensive integrations especially for CRM and project management.
Pricing Comparison
Fireflies.ai
Free Forever
Unlimited transcriptions with limited features
No full AI summaries or key integrations
Pro Plan
$10/month
Full AI summaries, chat, integrations
Business Plan
$19/month
Multi-language, Super Summaries, CRM sync
Enterprise Plan
Custom pricing
Advanced security, SSO, custom features
Otter.ai
Free Plan
300 min/month, 3 audio imports
Monthly recurring allowance
Pro Plan
$10/month
Live captions, collaborative notes
Business Plan
$20/month
More integrations, team features
Value Assessment
Fireflies delivers more value for money with extensive features at competitive prices. However, Otter provides better affordability with its generous recurring free tier and straightforward pricing for basic transcription needs.
Who Should Choose Which?
Choose Fireflies.ai If:
- ✓You need advanced AI-powered meeting intelligence
- ✓Your team speaks multiple languages (69+ supported)
- ✓You want deep CRM integrations (HubSpot, Salesforce)
- ✓Sales or enterprise team needing conversation analytics
- ✓You want customizable AI summaries and apps
Choose Otter.ai If:
- ✓You need real-time live transcription during meetings
- ✓Collaborative note-taking is important to your team
- ✓You want meeting slides captured in your notes
- ✓English, French, or Spanish transcription only
- ✓You want a generous recurring free tier
Final Verdict
For transcription only: Otter.ai is the simpler, more focused solution with excellent live transcription and collaboration features.
For productivity and intelligence: Fireflies.ai offers more advanced features to help increase your meeting productivity with AI-powered insights, better integrations, and multilingual support.
Bottom line: Both tools excel in different areas. Choose based on whether you prioritize real-time collaboration (Otter) or advanced AI intelligence (Fireflies).
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