🤖 What is Fireflies AI?
Fireflies AI is an automated meeting assistant that joins your video calls to record, transcribe, and summarize conversations using artificial intelligence. Think of it as having a super-smart assistant that never misses a detail and can instantly find any information from your meetings.
📊 By the Numbers
- • 10+ million users worldwide
- • Supports 69+ languages
- • Works with 40+ apps
- • 90%+ transcription accuracy
🎯 Best For
- • Sales teams (CRM integration)
- • Remote teams
- • Project managers
- • Anyone with 20+ meetings/week
⚡ Key Features & Capabilities
🎙️ Core Recording & Transcription
- ✅Automatic Join: Fireflies joins your meetings automatically - no manual work needed
- ✅High Accuracy: 90%+ transcription accuracy with speaker identification
- ✅Real-time Processing: Live transcription during meetings with instant availability after
- ✅Mobile Support: Robust mobile app for in-person meetings and on-the-go access
🧠 AI-Powered Smart Features
- 🤖AI Super Summary: Generates personalized meeting summaries, action items, and key takeaways
- 📊Sentiment Analysis: Identifies positive, negative, and neutral parts of conversations
- 🔍Smart Search: Find specific topics, dates, metrics, or action items across all meetings
- 📈Talk Analytics: Speaker talk time, word-per-minute stats, and conversation insights
🔗 Integrations & Workflow
- 📱CRM Integration: Direct sync with HubSpot, Salesforce, Pipedrive for lead management
- 💬Team Collaboration: Slack, Teams, Discord integrations for instant sharing
- ☁️Cloud Storage: Dropbox, Google Drive, OneDrive for secure file storage
- ⚡Zapier Power: Connect with 5,000+ apps including Notion, ClickUp, Asana
💰 Fireflies AI Pricing & Plans 2025
💡 Pricing Overview
Fireflies offers one of the most generous free plans in the AI meeting space, plus competitive paid plans that are among the cheapest options available.
Free Plan
Forever
- ✓ 800 minutes storage
- ✓ Unlimited transcription
- ✓ Basic AI summaries
- ✓ 3 AI credits/month
- ✗ Limited integrations
Pro Plan
per user/month (billed annually)
- ✓ 8,000 minutes storage
- ✓ Advanced AI features
- ✓ CRM integrations
- ✓ Custom vocabulary
- ✓ Priority support
Business Plan
per user/month (billed annually)
- ✓ Unlimited storage
- ✓ Team collaboration
- ✓ Advanced security
- ✓ Custom branding
- ✓ Admin controls
💡 Cost Analysis
Value Comparison:
- • Otter AI Pro: $16.99/month
- • Fireflies Pro: $10/month ✅
- • Fathom: Free (limited features)
- • Notion AI: $8/month (add-on only)
Best For Budget:
Fireflies offers the best balance of features and price. The free plan is generous enough for individuals, while the Pro plan at $10/month provides enterprise-level features at a fraction of competitors' costs.
🚀 How to Set Up Fireflies AI (Step-by-Step)
🎯 Quick Setup (5 Minutes)
Setting up Fireflies is incredibly straightforward. Most users are up and running in under 5 minutes!
Step 1: Create Your Account
- Go to fireflies.ai and click "Get Started Free"
- Sign up with your Google or Microsoft account (recommended)
- Choose your workspace name and invite team members if needed
Pro Tip: Use your work Google/Microsoft account for easier calendar integration!
Step 2: Configure Meeting Settings
In your Fireflies dashboard, look for "Current meeting settings" on the right side:
Auto-Join Options:
- • All meetings with a link (easiest)
- • Only meetings I own
- • Internal/External only
- • With teammates only
- • Manual invitation only
Recommended for Beginners:
Start with "Only meetings I own" to test it out, then switch to "All meetings with a link" once comfortable.
Step 3: Platform-Specific Setup
🔵 Zoom Integration
For Zoom Admins (one-time setup):
- Disable "Only authenticated users can join from Web client"
- Disable "Allow use of end-to-end encryption"
- Disable "Waiting Room" (optional but recommended)
- Enable "Record to the Cloud" for native integration
For Users: Fireflies will automatically join your scheduled Zoom meetings!
🟢 Google Meet Integration
Two Options:
- Chrome Extension: Install Fireflies Chrome extension for instant recording
- Calendar Invite: Add
fred@fireflies.aito your meeting invites
The Chrome extension works without needing a bot to join the meeting!
🟣 Microsoft Teams Integration
Teams integration works automatically once connected. Fireflies will join as a participant and start recording.
Note: Ensure meeting organizers allow external participants if needed.
Step 4: Test Your First Recording
Quick Test Methods:
- Schedule a test meeting: Create a 5-minute meeting and invite fred@fireflies.ai
- Use "Add to Live Meeting": Paste any active meeting link in your dashboard
- Try the mobile app: Record an in-person conversation to test mobile features
⚠️ Important: Fireflies will appear as "Fireflies Notetaker" in your meeting. Always inform participants that the meeting is being recorded!
🔗 Meeting Platform Integrations
📹 Supported Video Platforms
💼 Business Integrations
CRM & Sales:
HubSpot, Salesforce, Pipedrive, Copper
Project Management:
Asana, Monday.com, ClickUp, Trello
Communication:
Slack, Discord, Microsoft Teams
Storage:
Google Drive, Dropbox, OneDrive
⚡ Zapier Automation
Connect Fireflies to 5,000+ apps through Zapier for custom workflows:
⭐ User Reviews & Real-World Experience
👍 What Users Love
"Fireflies.AI is a reliable, highly accurate and feature-rich AI notetaker with extensive integrations. Our testing shows highly accurate transcriptions and impressive AI-generated meeting notes."
- Tech Review Site
"It's one of the best all-around meeting transcription tools that lets you record, transcribe, and summarize lengthy discussions into texts."
- Business User
Most Praised Features:
- • Sentiment analysis for sales calls
- • Extensive third-party integrations
- • Accurate speaker identification
- • Generous free plan
- • Competitive pricing on paid plans
👎 Common Complaints
"When you uninstall it and delete your account, the fireflies notetaker *still* joins zoom meetings. This obviously causes major privacy concerns for other parties in your zoom meetings."
- Privacy-Concerned User
"We found the AI assistant ('Ask Fred') to be frustratingly limited. It takes up to 10 seconds to load even simple queries, provides unhelpful answers, and critically, doesn't support follow-up questions."
- Power User Review
Main Issues:
- • Limited AI credits on free plan
- • Aggressive upselling notifications
- • Chrome extension discontinued
- • Privacy concerns with account deletion
- • Slow AI assistant response times
🎯 Overall User Sentiment
Positive Reviews
Average Rating
Active Users
Bottom Line: Most users are satisfied with Fireflies, especially for the price point. Main complaints center around privacy settings and the free plan limitations, but the core transcription and AI features receive consistently high marks.
⚔️ Fireflies vs Competitors (2025)
🏆 How Fireflies Stacks Up
Based on extensive testing and user reviews, here's how Fireflies compares to other popular AI meeting tools:
| Feature | Fireflies | Otter AI | Fathom | Notion AI |
|---|---|---|---|---|
| Free Plan | 800 min storage | 600 min/month | Unlimited | None |
| Paid Plan Cost | $10/month | $16.99/month | Free | $8/month* |
| Transcription Accuracy | 90%+ | 85% | 92% | N/A |
| Platform Support | 40+ platforms | Major platforms | 3 platforms | Notion only |
| CRM Integrations | ✅ Extensive | ✅ Good | ❌ Limited | ❌ None |
| Sentiment Analysis | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Mobile App | ✅ Robust | ✅ Good | ❌ Limited | ❌ None |
*Notion AI is an add-on to existing Notion subscription
🏆 When to Choose Fireflies
- ✅ Sales teams needing CRM integration
- ✅ Heavy meeting users (20+ meetings/week)
- ✅ Budget-conscious teams wanting premium features
- ✅ Analytics lovers who want sentiment analysis
- ✅ Multi-platform organizations
🤔 When to Consider Alternatives
- 🔄 Choose Fathom if: You only use Zoom/Meet/Teams and want completely free
- 🔄 Choose Otter if: You need real-time voice note transcription
- 🔄 Choose Notion AI if: You live in Notion and need basic meeting notes
- 🔄 Privacy-sensitive: Consider self-hosted solutions
⚖️ Fireflies AI: Pros & Cons (Honest Assessment)
✅ PROS
💰 Excellent Value
Generous free plan + competitive paid pricing makes it accessible to everyone
🎯 High Accuracy
90%+ transcription accuracy with reliable speaker identification
🧠 Smart AI Features
Unique sentiment analysis, talk-time analytics, and smart search capabilities
🔗 Integration Paradise
Connects with 40+ meeting platforms and thousands of apps via Zapier
📱 Mobile Flexibility
Robust mobile app for in-person meetings and on-the-go access
⚡ Quick Setup
Up and running in 5 minutes with automatic meeting detection
👥 Team Features
Collaboration tools, shared libraries, and admin controls for organizations
❌ CONS
🔒 Privacy Concerns
Some users report issues with complete account deletion and bot persistence
💳 Limited Free AI
Only 3 AI credits per month on free plan; advanced features require payment
🤖 Slow AI Assistant
"Ask Fred" feature can be slow and doesn't support follow-up questions
🔔 Pushy Upsells
Free users report frequent upgrade notifications and feature restrictions
🌐 Chrome Extension Gone
Discontinued Chrome extension that allowed bot-free recording
📞 Meeting Dependency
Can't transcribe uploaded audio/video files, only live meetings
🎪 Bot Visibility
Fireflies bot joins as visible participant, which some find distracting
🎯 The Verdict
Overall Score
Value for Money
Privacy Rating
Bottom Line: Fireflies AI is an excellent choice for most teams, especially those focused on sales, collaboration, and productivity. While privacy-sensitive organizations might prefer alternatives, the combination of features, accuracy, and pricing makes Fireflies a standout in the AI meeting assistant space.
💡 Pro Tips & Best Practices
🚀 Getting the Most from Fireflies
📋 Before Your Meeting
- • Always inform participants about recording
- • Test audio quality with a short meeting first
- • Set up custom vocabulary for industry terms
- • Choose the right auto-join settings for your workflow
🎙️ During Your Meeting
- • Speak clearly and avoid talking over each other
- • Introduce speakers by name for better identification
- • Use the mobile app for in-person meetings
- • Pause briefly between speakers for accuracy
📊 After Your Meeting
- • Review and edit transcripts for accuracy
- • Use AI Super Summary for quick insights
- • Share relevant clips with team members
- • Set up automated workflows via Zapier
⚠️ Common Pitfalls to Avoid
🚫 Privacy Mistakes
- • Recording without participant consent
- • Sharing transcripts with unauthorized people
- • Forgetting to disable auto-join for sensitive meetings
- • Not checking your organization's recording policies
💸 Cost Management
- • Burning through AI credits too quickly
- • Not utilizing the generous free plan first
- • Upgrading before understanding your actual needs
- • Ignoring storage limits on your current plan
🔧 Technical Issues
- • Poor audio quality reducing transcription accuracy
- • Not testing integrations before important meetings
- • Relying solely on AI without human review
- • Forgetting to train the system with custom vocabulary
🎯 Final Recommendations: Who Should Use Fireflies?
✅ PERFECT FOR:
🏢 Sales Teams
CRM integration, sentiment analysis, and talk-time analytics make it ideal for sales professionals.
👥 Remote Teams
Automatic recording and sharing keeps distributed teams aligned without extra effort.
📊 Project Managers
Action item extraction and integration with PM tools streamlines project workflows.
💼 Consultants
Multi-client support with organized meeting libraries and easy sharing capabilities.
📈 Growing Businesses
Scales from free individual use to enterprise team features as you grow.
🎓 Students & Researchers
Perfect for interviews, lectures, and research calls with searchable transcripts.
🤔 MAYBE CONSIDER ALTERNATIVES IF:
🚀 READY TO GET STARTED?
🆓 Start with Free Plan
- Sign up at fireflies.ai
- Connect your calendar
- Test with 2-3 meetings
- Evaluate if you need paid features
💡 Pro Plan Upgrade Triggers
- • Need more AI credits for summaries
- • Want CRM integration
- • Require custom vocabulary
- • Hit the 800-minute storage limit